If I could give this motel a negative star review, I definitely would. First and foremost, the smell radiating from the air around the building was atrocious. The simple way to describe it was rotting dead animal and fresh human urine. The office floor was littered with dirt and trash. The lady that assisted me at the front desk was short and kind of a prude. The general manager, Lorena, came out of the back and went straight to talking about all the latest and greatest drama. Ragging about her other employees and how her job is just so stressful. After she finally noticed there were customers in the lobby, she quickly stopped talking. The room was below mediocre. It was cold and damp. There were stains on the sheets and dust on the table. The neighboring room was what we would define as a '*********', coming over to our door and knocking and asking all sorts of strange questions. The parking situation was also God awful. To give an ounce of benefit of doubt, they are having the parking lot remodeled so only half of it is accessible. When I didn't think our visit could get any worse, I went outside to walk my dog and there was a gentleman squatting next to the dumpster taking a crap. When I called to let the front desk know and vent my frustration, nobody answered the phone. Mind you, we did try to call the front desk on multiple occasions to try to get some issues resolved. But each time we either didn't get an answer or we were told ”we will have someone come over and see what the issue is” and we never saw anyone. We finally decided to cut our loses on our money and move to a different hotel in town. A hotel that was nothing but accommodating and understanding when we explained our recent horror. This hotel also informed us that they had nighttime security who handles all sorts of issues and gave us the direct number to the company if we needed them. Maybe motel 6 should invest in some security for crazy situations. I would never recommend this motel to anyone and you will never catch me staying at this place ever again. The owner should be ashamed of themselves and who they have running their motel. I will absolutely be reaching out to the Better Business Bureau. I hope that sometime in the future this place gets put into better hands. Considering it is basically center stage of the entrance to the beautiful Twin Falls.
Eccellente
41 Recensioni