56 Wenhua East Road, Gaochang District, Turpan, Xinjiang, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.2/10
Molto buono
321 recensione
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Recensioni verificate
Ubicazione9.4
Strutture e servizi9.0
Servizio9.2
Pulizia9.3
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ANDREW IAN
Camera Deluxe con 2 letti
Soggiorno: mar 2025
Solo
35 recensione
7.5/10
Pubblicata: 5 apr 2025
Location very good in the city centre. You can walk to the museum and lake in a few minutes. Lots of restaurants and a good supermarket minutes away. Staff at check in very friendly and helpful. Breakfast good, if you like Chinese style. Room was spacious and modern. One of the most comfortable beds I've slept in for a long time! Aircon was reasonable - temperatures outside were still quite mild for Turpan. However, if I was booking in the summer months I would check reviews on Trip beforehand to make sure it was coping with the high temperatures. No fridge in the room, which was a surprising for a modern 4 star hotel and would be another disadvantage in the summer months there. Breakfast only starts at 0800. On the day I left, I had to get a taxi at 0750. The lovely ayis in the kitchen gave me a box of food to go and slept encouraging me to take even more food! However, no one was on at reception at that time! Overall, good in many areas but needs to improve in others.
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Risposta dalla struttura: 尊敬的客人,您好!非常感謝您在百忙中對我們酒店的點評,並給予我們真實的反饋。在這裏,對您居住期間未能給您帶來的滿意的體驗,向您真誠致歉,我們會將您的意見知會反饋並做出改進,希望能夠得到您的諒解。再次希望您能“回家”體驗我們的改善情況,祝您生活愉快,工作順利。
Risposta dalla struttura: 您好!非常感謝您選擇入住我們酒店並留下詳細反饋。關於您提到的洗浴空間下水不暢問題,我們深感歉意,這確實是我們需要立刻改進的地方。目前酒店已安排工程團隊全面檢查所有客房的排水系統,並對淋浴房地漏進行疏通與優化,避免類似情況再次發生。此外,很欣慰您對酒店其他方面表示認可,門前寬敞的停車場也希望能為自駕出行的客人提供便利。我們始終重視每一位客人的體驗,您的建議是我們提升服務的重要依據,後續會持續跟進整改情況,期待未來能以更好的面貌迎接您的再次光臨。如有任何需求,歡迎隨時聯繫我們,祝您生活愉快!
Risposta dalla struttura: 敬的賓客,看到您對此次入住經歷讚不絕口,我們無比欣喜!感謝您通過攜程選擇吐魯番萬達美華酒店,您的肯定是我們前行的動力。能得到您對前台服務、主題設計、智能設備及早餐的誇讚,我們深感榮幸。團隊精心打造的每一處細節,能為您帶來別具一格的體驗,就是對我們最大的褒獎。期待您再次光臨,我們將持續為您帶來充滿驚喜的服務,續寫美好旅程 !
Yuanguizaihuayuan
Deluxe Twin Room With Full House Smart Home System, TV Projection, King Koil Mattress, And AccaKappar Amenities
Risposta dalla struttura: 尊敬的客人,感謝您對酒店的評價,針對您提出的問題這邊咱們已經反饋給相關部門,後期還望您監督咱們,給咱們賓客提供優質的服務,感謝您通過攜程選擇吐魯番萬達美華酒店,您的肯定是我們前行的動力。能得到您對前台服務、主題設計、智能設備及早餐的誇讚,我們深感榮幸。團隊精心打造的每一處細節,能為您帶來別具一格的體驗,就是對我們最大的褒獎。期待您再次光臨,我們將持續為您帶來充滿驚喜的服務,續寫美好旅程 !