Hotel a Turner

"Good location for what we needed, easy check-in, common areas are nice. Room was poorly cleaned with a great deal of dust on bed head, crumbs on the chairs and hair balls on the floor of the shower. Given it's on a main road it should have double glazing. The air-conditioning did not work and it was a warm night. Housekeeping tried to barge in at 9:40am - check out isn't until 10am and I'm not sure why I should be bothered before then. On the whole I would not go back and did not find it value for money."

"Breakfast value for money  Overall very good value for money, good location. An adequate budget hotel if comfortable staying somewhere  comfortable not wearing top of the range clothing with top of the range accessories. Curtains need new hooks, but facilities in room adequate and clean "

"We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing. Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes. The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels. One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable. As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced. Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal. Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests."

"Midnight Collection was in a central location where amenities is surrounded. You have pub, tram station and walking distance to civic center. The facilities is good enough to have a relax and enjoyable swimming pool and sauna room after a long day. Food wise is pretty tasty, while it may not be free flow in term of buffet style."

"Buona posizione, a soli 2 minuti dalla ferrovia leggera di Canberran, non troppo lontano dal centro città. Personale amico. Camera pulita, w/clean sheets and towels, but dated and a little weared out. Non riuscivo a capire perché le finestre erano bloccate in modo che solo una delle due potesse essere aperta e solo su circa 1/3 della sua lunghezza. Cucina con tè/caffè, tostapane e frigorifero su ogni piano. Molte attrazioni sul pavimento, tra cui cucina completa, palestra, giardino verde, piacevole."

"Great location – Close to the CBD and well-connected to public transportation. Service – The receptionist was friendly and helpful. Room lighting – Could be improved; the lighting felt a bit dim."

"La stanza era sorprendente e pulita vista stupenda dal balcone così vicino al cbd 2 minuti a piedi si diffiantly ritornerà qui ancora e era così tranquillo e tranquillo"

"Il servizio clienti era grande, anche se non avevo bisogno di chiamare, ho notato che non c'era nessun telefono nella stanza e non potevo collegare YouTube o Netflix dal mio dispositivo alla loro TV. Altrimenti, ero soddisfatto."

"L'hotel offre una pulita, moderna e affidabile esperienza per clienti come me. L'estetica dell'hotel stesso ha dato un senso moderno, rilassante e una grande scelta per coloro che decidono di viaggiare a Canberra"

"The location is excellent, surrounded by great choices for restaurants, bars and convenience shops. Happy hour at the hotel 4-6pm about $14 for a schooner and wine. The room though was dated, and not the best value for money. Parking at the hotel is limited but has nearby parking options which cost less than the hotel’s daily rate."