Utente ospite
17 giugno 2024
I would strongly recommend that you stay away from this hotel. It is no where near a 5 star (2 star max) visible dirt everywhere, not a nice place to take kids. The staff are rude and do not speak any English, they laugh at you if you are English and dismiss you. We had multiple issues with this hotel: rooms weren’t clean, safe didn’t work, had to shower with shoes on as it was so unhygienic, beds are rock hard. Food is terrible, only option for break fast is eggs, dinner and lunch was worse, food was re heated multiple times. We had raw chicken & eggs which led to being unwell for 2 of the days. Flies all over the salad spreading god knows what! Broken glass around the pool which took over half an hour to get cleaned up as the staff didn’t speak English and understand when multiple people went up and complained about it and even after they “cleaned” there was still visible shards of glass all next to the pool where people are bare foot. Didn’t see the pools get cleaned once during the week we was there, they was getting more cloudy everyday with broken tiles around& in the pool leading to multiple people cutting themselves. We paid for all our inclusive yet had to eat out every night in the town for some decent food. There was black mould in the spa changing rooms dirty cups and plates left outside of rooms. The toilets where a state tissue up the walls from the bins not being changed. Our room only got “cleaned” once during our week stay and we had to complain to get them to do this, beds where not changed. Mini bar was not topped up once.
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