Hotel a Tucson, Stati Uniti d'America

Bene, restera'di nuovo.

My husband and I had a great stay. Rooms are very clean. They check on you when you check in and get in your room to make sure you are satisfied with your room. The only down fall we didn't like is you have to pay for parking 😒. But other then that we had a great time anyways.

Hotel bellissimo e splendide piscine! È un soggiorno necessario nella zona di Tucson.

Meglio posizione di I-10, molto pulito

Bel hotel pulito che ha servito il mio scopo.

Located in Tucson, Desert Diamond Casino & Hotel is within a 15-minute drive of Kino Sports Complex and Tucson Convention Center. This casino resort is 7.9 mi (12.7 km) from University of Arizona and 8.4 mi (13.5 km) from Rialto Theatre.Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a spa tub. This resort also features complimentary wireless internet access, gift shops/newsstands, and a vending machine.Enjoy American cuisine at The Diamond Cafe, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Tucson? This resort has 11000 square feet (1022 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).Make yourself at home in one of the 148 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.

È stato molto relax e accogliente un grande colazione e un grande jacuzzi.

La stanza dell'ospite è pulita!Ci sono microonde e frigo!

La stanza è a posto con vista sul parco e quindi piuttosto tranquilla. Tuttavia, il colazione ha bisogno di un po' di miglioramento. La cena non è stata riempita così spesso e la macchina da waffle e yogurt non funziona bene!

I've attached the unanswered email I sent to the owner. The staff of this establishment stole from my room and did there best to dismiss me without addressing the fact that their employees are theives. From a conversation I heard amongst employees this sounds to be a regular occurrence so no wonder they would want to keep this on the DL. I'm going to keep sharing my story until either the owner calls me back or I bomb this businesses reputation with the honest to God truth. Hello Mike, It pains me to say it but I am certain one of your staff has stolen something from me. Let me start off with my process of checking in. My fiance and I took separate cars for a business trip and ended up arriving more than an hour apart at your establishment. When I arrived the staff was frantically trying to issue a refund to all the patrons who were given false information by booking websites that there were still rooms available. Even though I had stated I booked a room 3 days prior to arriving they insisted on answering calls and helping the folks who had arrived to find the room had paid for was not available. This much I could understand as they would need to find a new place to stay for the night. So I patiently waited for an hour to get my room key. When I finally got my room key it WOULD NOT UNLOCK THE DOOR. I returned to the office and requested they check to make sure they gave me the right key. They gave me a new one and that one didnt work either. A staff member kindly let me into the room so I could offload my bags and took the key I had to go check on it. 20 minutes went by and it was nearing 11 pm and I still didn't have a key so I went back down to the lobby while my fiance waited. Finally someone came in and helped the other staff (I believe this person to be part of ownership from what I was told later by another employee) He muttered something about the key assignment being ”screwed up” to the other employee then handed me a new card which worked this time. A total of 4 times I had to request my card be replaced. Now I was starting to get frustrated. The next day after returning from work (almost 12 hours) I come into the room to see the towels were swapped l, the trash has been taken out, and so was a brand new 5th of Chivas scotch I had left in the freezer. At first I was I disbelief that someone had stolen something from my room so I checked around the room to make sure I wasn't mistaken then my fiance discovered her purse had been gone trough (lucky for us she had her valuables on her person) I informed the staff then they stated ”they'd make It right” so I had requested your contact information from them because that to me sounds like ”I'm going to fix this before I lose my job” So I am writing this email to you so you are fully aware of the kinds of employees you pay. Now I want to ask you what it is you would do to ”make it right” because as it stands I will not ever be returning to this utterly mismanaged establishment and the folks