Hotel in zona H. F. Coors, Tucson

La stanza dell'ospite è pulita!Ci sono microonde e frigo!

I've attached the unanswered email I sent to the owner. The staff of this establishment stole from my room and did there best to dismiss me without addressing the fact that their employees are theives. From a conversation I heard amongst employees this sounds to be a regular occurrence so no wonder they would want to keep this on the DL. I'm going to keep sharing my story until either the owner calls me back or I bomb this businesses reputation with the honest to God truth. Hello Mike, It pains me to say it but I am certain one of your staff has stolen something from me. Let me start off with my process of checking in. My fiance and I took separate cars for a business trip and ended up arriving more than an hour apart at your establishment. When I arrived the staff was frantically trying to issue a refund to all the patrons who were given false information by booking websites that there were still rooms available. Even though I had stated I booked a room 3 days prior to arriving they insisted on answering calls and helping the folks who had arrived to find the room had paid for was not available. This much I could understand as they would need to find a new place to stay for the night. So I patiently waited for an hour to get my room key. When I finally got my room key it WOULD NOT UNLOCK THE DOOR. I returned to the office and requested they check to make sure they gave me the right key. They gave me a new one and that one didnt work either. A staff member kindly let me into the room so I could offload my bags and took the key I had to go check on it. 20 minutes went by and it was nearing 11 pm and I still didn't have a key so I went back down to the lobby while my fiance waited. Finally someone came in and helped the other staff (I believe this person to be part of ownership from what I was told later by another employee) He muttered something about the key assignment being ”screwed up” to the other employee then handed me a new card which worked this time. A total of 4 times I had to request my card be replaced. Now I was starting to get frustrated. The next day after returning from work (almost 12 hours) I come into the room to see the towels were swapped l, the trash has been taken out, and so was a brand new 5th of Chivas scotch I had left in the freezer. At first I was I disbelief that someone had stolen something from my room so I checked around the room to make sure I wasn't mistaken then my fiance discovered her purse had been gone trough (lucky for us she had her valuables on her person) I informed the staff then they stated ”they'd make It right” so I had requested your contact information from them because that to me sounds like ”I'm going to fix this before I lose my job” So I am writing this email to you so you are fully aware of the kinds of employees you pay. Now I want to ask you what it is you would do to ”make it right” because as it stands I will not ever be returning to this utterly mismanaged establishment and the folks

La stanza è a posto con vista sul parco e quindi piuttosto tranquilla. Tuttavia, il colazione ha bisogno di un po' di miglioramento. La cena non è stata riempita così spesso e la macchina da waffle e yogurt non funziona bene!

Ambiente: buono Infrastrutture: completa Servizio: bene Salute: bene

Non è buono, una stanza e una stanza, la stanza non solo è pulita e pulita, ma anche grande. La suite ha un divano a tre persone e un divano singolo, c'è un frigorifero e un microonde, vento elettrico, tubo, pannelli di abbigliamento, acqua da bagno gratuitamente.Il parcheggio gratuito include anche la colazione. Il terzo piano dell'hotel è molto tranquillo, la colazione è stile americano, 6-10 punto.Quando si soggiorna, due pezzi di cuoco sono stati inviati, e va bene.L'hotel non fornisce quel tipo di pannolini unici a casa.

Il servizio è stato ottimo! Il comodo snack bar nell'edificio era meraviglioso ma pochissime selezioni per uscire a mangiare nelle vicinanze. Io e il mio fidanzato ci siamo assolutamente goduti la nostra bellissima camera decorativa ed elegante. Ci torneremmo sicuramente per rimanere di nuovo in futuro!

Tutto era grande, eccetto per un cane che stava per fare la barca in una stanza vicina, alcuni bambini che correvano nelle stanze e qualcuno che stava accarezzando la porta per essere lasciato entrare perché dimenticavano la chiave della carta, non era colpa dei dipendenti, solo persone che non sono rispettose degli altri. Il personale era eccellente, molto amichevole e utile, anche il personale di pulizia era amichevole. Il colazione era molto buono, preparato caldo con il cuoco mantenendo il cibo e mantenendolo pulito. Le camere erano molto pulite e hanno preparato la stanza e pulito il bagno, portato in tutte le tolette pulite e nuovi bagni. C'era una sala fitness che aveva tutto quello che la maggior parte delle persone voleva, ma eravamo troppo stanchi per usarla.