4/1, 2 Tandzaghpyur Street, Tsaghkadzor, Kotayk, 2310, ArmeniaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.6/10
Molto buono
74 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione8.6
Strutture e servizi8.5
Servizio8.5
Pulizia8.6
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Tutte le recensioni(74)
Recensioni positive(44)
Recensioni con foto/video(5)
Recensioni negative(7)
Utente ospite
Chalet Camera Standard (1 letto a due piazze)
Soggiorno: set 2025
Viaggio in solitaria
8 recensione
8.5/10
Molto buono
Pubblicata: 4 nov 2025
Really nice and affordable (for a Mariott hotel), nice spa
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Utente ospite
Chalet Camera Standard (1 letto a due piazze)
Soggiorno: set 2024
Coppia
1 recensione
9.0/10
Ottimo
Pubblicata: 7 nov 2024
The hotel has a great location and my room had the best view. From the room window, we could see Kecharis monastery and the entire sunrise. The property is huge with a range of amenities like pool, basketball court, tennis court etc. This both a boon and a bane as the room is a bit far from the reception with no shuttle service. The staff is really friendly and helpful.
For vegetarians who also eat eggs, there are limited food options, but they taste good.
Two cons that I felt could have been improved:
- There were a lot of houseflies near the window which was a but annoying. And in the morning, you’ll find a lot of dead houseflies at the bottom of the window
- The room size might theoretically look big, but because a lot of the room size is used up in the stairs, it’s actually just a bedroom with some walking space around the bed. I would recommend to book a bigger room at this property.
الموقع جميل جدا المشكلة فيه ما في خدمة توصيل إلى الغرفة والغرف بعيدة جدا من الاستقبال هذه المشكلة والإفطار كان جميل بس لا يوجد أصناف كثيرة الجودة جيدة والغرف كانت جميلة جدا ومريحة وفيها تكييف ولا يوجد شطاف في الحمام
We stayed me and my pregnant wife, we ended up ordering food to our room and we found out one of the pizza slices has finger nails inside. Everyone dont ever order food from their dinner its called brasserie. The worst service ever when when i showed them like they didnt care what a very bad bad service and hotel i dont recommend it to anyone
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Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your feedback following your recent stay. Your observations are truly appreciated and allow us to continue improving the experience we offer. We are genuinely sorry to learn that your visit did not reflect the high standards we are committed to upholding. Please accept my sincerest apologies for any inconvenience you may have encountered. I’ve personally reviewed your comments with the relevant teams to ensure that the matters raised are addressed with the attention they deserve. We very much hope to have the opportunity to welcome you back, so we may provide the level of service and hospitality that defines our hotel at its best. Warm regards, Voskan Kokanyan General Manager
402dikshar
Soggiorno: lug 2025
Famiglia
6.0/10
Pubblicata: 7 ago 2025
Our visit was in mid-December, a quieter time for the hotel, accompanied by cold weather in Tsaghkadzor. To start with the pros, we felt the room was not warm enough at first. The staff were understanding and provided an extra electric heater for the room. Furthermore, breakfast was good, and the room was fairly comfortable. To pick on some things that could be improved, one would be the flatness of the pillows, which made them uncomfortable. Secondly, there was slightly lukewarm water throughout our stay of two nights. Furthermore, the reception staff did not pick up the phone that night, which led to delays and miscommunication. The next morning, staff cited an electricity shortage in the town and said that the hot water would be back in the next 15 minutes (this was not the case). The reception's explanation did not make sense, as there was hot water running in the taps and the room itself was being heated! Breakfast was sufficient to accommodate our vegetarian dietary needs. It would be much appreciated if the kitchen staff were able to provide labels to specify the ingredients in some of the food. We helped ourselves to what we thought were just 'potatoes', only to see fillings of what looked like meat. The staff themselves were unsure if it contained meat and had to confirm with the kitchen. Hence, the staff being informed and having clear labels would lead to a more pleasant experience. The experience overall was good, and could be made much better with just a few improvements :)
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Risposta dalla struttura: Dear Guest, Thank you for your thoughtful feedback. I truly appreciate you bringing your experience to our attention. It’s always our aim to ensure every guest feels genuinely cared for, and I regret that we may not have fully succeeded during your stay. Please accept my heartfelt apologies for any discomfort or inconvenience caused. I have personally followed up with the teams concerned to ensure your comments lead to meaningful improvements. We would be grateful for the chance to welcome you again and to provide the experience you rightfully expected and that we are fully committed to delivering. Kind regards, Voskan Kokanyan General Manager
Utente ospite
Soggiorno: mag 2025
Famiglia
10/10
Eccezionale
Pubblicata: 24 giu 2025
We just had a very relaxing 6 nights stay at the Tsakhadzor Marriott Hotel. The staff is caring and kind. The housekeeping does a perfect job. The food is delicious and the waiters are providing fast and friendly service. The property has a huge pool with a large jacuzzi, and a spacious and well equipped gym. We would return on next occasion.
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Roving28753637168
Soggiorno: dic 2024
Viaggio con amici
2.0/10
Pubblicata: 6 gen 2025
Too overrated, overpriced. The worst hotel I have ever stayed in, the room services are horrible. We had to call and request every single time to provide hygiene items; the serving staff was very unprofessional and rude. The bed they added was broken and the third guest had to sleep on the floor( The TV is not working at all, no places for entertainment. The breakfast was mediocre, no variety to choose from. Definitely would not recommend, it’s a pity this hotel has been rated a 5-star.
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Risposta dalla struttura: Dear Guest, Thank you for sharing your valuable feedback regarding your recent stay with us. Your insights are essential in helping us improve and enhance the experiences we provide. I sincerely apologize for any inconvenience or disappointment you may have encountered. Please rest assured that your feedback has been shared with the relevant teams, and we are taking immediate steps to address and prevent such issues in the future. We truly hope to have the pleasure of welcoming you back soon and providing you with the exceptional service you deserve. Warm regards, Voskan Kokanyan General Manager
Utente ospite
Soggiorno: nov 2024
Viaggio con amici
8.0/10
Molto buono
Pubblicata: 13 dic 2024
Good to stay, excellent atmosphere, snow everywhere, continental breakfast was good, fresh food, fruits. Clean corridor, rooms, but few minor to improve, weak internet, fair english speaking floor staff. Can arrange a few contacts for any local tour. Otherwise, it's a good and nice hotel.
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Utente ospite
Soggiorno: ott 2024
Altro
10/10
Eccezionale
Pubblicata: 24 nov 2024
I enjoyed my stay with my family and will return. Everything about the hotel was high quality. Here are some highlights. - Professional and friendly staff - A quality restaurant where we enjoyed breakfast, lunch, and dinner - A fitness center with an excellent pool, sauna, table tennis, and more - Excellent location, modern and well-decorated building, with a nice room.
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Anna S
Soggiorno: lug 2024
Coppia
10/10
Eccezionale
Pubblicata: 27 ago 2024
Great hotel and facilities. The closed pool hasn’t been my favorite but still not too bad. Great massage service. Nice room including tasty breakfast. Not too far from skiing slopes, great nature surrounding. Forests very colorful during autumn.