Enter Tromsø Apartment Hotel

Have to check in at Enter Tromso Viking Hotel lobby, the staff will bring you to the apartment just 3 mins walk, free coffee and tea also provided with some cookies at the lobby, there are also free pancake at the lobby during 5pm~7pm. Apartment come with full kitchen utensils and we also can see the aurora outside apartment.

這是我住過最好的公寓！無論地點，衞生，設施都是一流。我們在兩個平台訂了兩個公寓，因為在其中一個平台已經滿了，雖然通過攜程訂的是面積小一點的兩房公寓（另一個是有桑拿的兩房公寓，面積大一點），兩個公寓都很好，廚房設施充裕，床鋪舒適，暖氣給力，每兩天打掃一次（足夠的），前台是斜路下去步行5分鐘的Viking酒店，所有人員都很好。公寓在市中心，去超市，餐廳，一天遊活動的集合點等，全是10分鐘路程，總之是超級推薦！放心訂！

The location was good. Easy walk to Main Street and restaurants. Nice spacious apartment but heat did not work well in all the bedrooms and can hear road noise through the night. The bathroom was not too clean and smelled. Service was not good had to contact the front desk multiple times. No housekeeping service. Had to remove snow from stairs ourselves. Dishes were dirty and some appliances need to be replaced

We absolutely loved this place, such a big apartment much bigger than we were expecting. Really conveniently located and so close to everything we needed. Staff were great helping us with our bags and taxis. Only thing I would feedback is given how much room we had the bathrooms were very small. The smallest double also could do with black put curtain rather than a blind as there was a street light outside. We loved Tromsø and would defo return here if we come back.

Dishonest establishment which preys on tourists, knowing that they have little recourse. I would advise to avoid all Enter Tromsø branded accommodation at all costs. They promised a refund of the damage deposit of 2000 NOK within two business days but failed to deliver. When I went to their counter for answers after one week, they claimed that they had forgotten to release the deposit and would do so immediately. Two weeks on, there is no clear resolution in sight. Should have sensed a red flag from the beginning when the receptionist hastily asked for 5000 NOK deposit instead of the pre-agreed 2000 NOK. The only silver lining was that I lost 2000 NOK instead of 5000 NOK as I was able to produce proof of the pre-agreed rate on the spot. Please save yourself the stress and hassle of dealing with these frauds during your holidays and book other highly rated accommodations instead.

Location is good. Easy to reach supermarkets, restaurants and attractions. By the way, one shower/one toilet for 8 persons is quite discomfort. Reception is very nice and helpful