Higher Trapp Hotel

A Sunday lunch treat at the Higher Trapp. Well not exactly. The place maybe trap by name but nobody would want to be trapped here for long. On arrival the place looked pretty quiet and a bit unkempt, loads of car parking space was a definite plus. On finding an open door we entered Fitzys restaurant, to find a totally empty room, after snooping around we discovered a lady who took us back to the empty, silent, dark, unwelcoming room and found a waitress for us. At this point we were into minds about staying until the waitress said that this was the last Sunday they would be doing lunch due to a lack of customers, the thought of us possibly being the last Sunday lunch guests spurred us on. Tired is too gentle a word for the restaurant room, shabby is probably nearer the e mark, the splendid view of the grounds and countryside beyond helps but doesn’t disguise the torn chairs and worn tables. The drinks arrived fairly pronto, we were the only people there, the waitress then asked if we were dining and on our reply provided menus and trundled off returning shortly with a chef in tow. We decided to keep it simple and went for three small plates with fries. You could almost hear the microwave pinging as the food quickly arrived, Camembert, chilli honey chicken and salmon and prawn arancini with fries, some of it was good, some ok and some not very good. Often in these situations the beer saves the day for me but even though I had a pint of moorhouses, it tasted nearly as flat as the place, which by the way had got lights and music by now. We had a walk through the gardens and a bit of a wander through the rest of the hotel, none of it was as bad as the restaurant room and some parts looked quite ok. Lavender hotels are going to have to spend some big money on this place if it is to come anywhere near its local competition. Alas we won’t be returning for Sunday lunch as I mentioned earlier neither will anybody else and unless there’s some drastic changes to the place we’ll not be returning at all.

Thanks to Sheila who organised our birthday party that we had last night it was brilliant thanks soo much The service and the buffet was lovely. Will definitely use your venue again. From Pauline and Colin And thanks to the bar staff. They worked hard.

Great place , brilliant staff, brilliant food, rooms could do with a little TLC but beds very comfy, We stayed for 1 night to help in celebrating our 45th Wedding Anniversary 27th June. Made so welcome on arrival. We stayed with the all inclusive deal which is well worth it. Service was tremendous, food was really good and plentiful with plenty of choice. We also used the Hot Tub of which is a must. We will deffo be back. Can I just add that the 2 Megan's on reception where very helpful who are a credit to Lavender Hotels Higher Trapp. Also a very big thank you to Max who was brilliant in his work(thanks for getting our drinks and Phone Max) Max is a credit to Lavender Hotels-Higher Trapp, when you have staff like Max and co it makes you want to return of which we will. Finally a final mention to both Callum and Angel(Bar and Food) They worked their socks off and nothing was a problem and always making sure that all was okay with the food and drinks, once again they are also a credit to Lavender Hotels-Higher Trapp. Thank you all so much for making our special day most memorable. Hopefully see you all soon. Take care and take it easy(if you can) from V and K room 20.

My husband&I stayed overnight in room 8 for our Pearl Wedding Anniversary. So comfortable&lovely view over the gardens. From arriving to leaving it was so welcoming. The girls on reception,didnt get their names was lovely. Then Sheila who looked after us with the Hot tub&evening meal was so helpful&pleasant. Then the barman&waiter a nice pleasant man. Breakfast was good with another lovely lady. All in all everything went brilliant. I reccomend the Hot tub deal with 2 course meal&free drink from 6pm till 11pm with breakfast the morning after. We hope to visit again sometime. Cheryll&Paul

Needs a dam good cleaning and decorating. So bad didn't last 30 minutes. Our room was filthy and the manager would of been sacked for not bothering to attend to us. It was meant to be a valentines day for my wife. We drove from Liverpool and had no apologies from the manager. We found dust all over bedside table window ledge. The bath had dirt and scum all around the bath. Found a medical tablet on the floor which shows it was never cleaned the head board was very loose and dirty and the best was the very stained mattress.

We held our Diamond Wedding celebration here and enjoyed a buffet for family and friends. The food was excellent and the room perfect. All the staff were friendly and efficient and we’ll certainly be back,the event organiser Megan was great