Utente ospite
22 luglio 2024
We have been to Trancoso several times before and only knew Capim Santo as a restaurant so far. Personally, I find the furnishings in the room and cleanliness much more important than the number of possible spa treatments or cocktails on the menu, when it comes to a hotel review. To be honest, we were disappointed with the Pousada, as we had expected a better standard based on the price and the description. The furnishings and the room were generally ok, but not more. There were several signs of age and use and the room obviously needed renovation. A few small things only had been temporarily repaired. The bathroom in particular obviously needed renovation. Also the bed was small for a double bed and only average. This would not be a big problem in an average accommodation, but if the pousada advertises itself as a premium accommodation, in this price level such things should to right. For this price I have experienced better rooms in Trancoso before. I had the impression that a lot of effort had been put into the initial setup and later it was tried to keep maintenance costs low, what now becomes visible in the results. That's a pity, because the hotel garden and the pool area are very nice. The breakfast is also good and the staff is friendly. With well-kept rooms, there would definitely the potential for a much better experience on a high level.
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