The Lake View Toya Nonokaze Resort

Love the scenic view from the large glass window so that we can see the lake and the fireworks in the light. The dinner and breakfast buffet spread were so good and the gods tasted rather delicious. Love the Onsen on the top level, not crowded and it was a nice experience.

A view like no other by the beautiful lake. From the greeting at the start, a welcome drink and snack, we were well looked after. The buffet breakfast and dinner were delicious with a wide variety. The chef rings a bell with every new serve! The nightly fireworks were stunning to view from the comfort of our hotel room. It was easy to access the rest of the lake area where we stayed. The second parking lot is easy to access with a shuttle bus. With yukata to wear and a lovely onsen space, we thoroughly enjoyed our stay there. The only small thing was a tissue and tooth pick that had been missed that was under the bed but alerted the reception and they apologised and sent someone to clean it straight away. Highly recommend you enjoy the lake side views, the dragon footbath and hiring the swan motorised boat to enjoy the lake!

The hotel offers a spectacular view of Lake Toya facing Mount Yotei absolutely breathtaking, especially from the outdoor onsen, which we truly enjoyed. The buffet dinner and breakfast were both satisfying, with a good variety of options. However, we found the level of hospitality, particularly from some of the male Japanese staff, to be lacking. They didn’t seem as helpful or attentive as expected. It would be beneficial for the team to undergo more hospitality training and perhaps learn from international standards to enhance the overall guest experience. A beautiful place to stay, but service has room for improvement.

Hotel room is spacious with very good view of the lake Toya. Hotel staffs are very helpful. They provide good information & help to book taxi. The hotel's shuttle bus from Sapporo is very useful & worth the fees. But the public transport from the hotel to the JR station or the Ropeway are very crowded. The breakfast & Dinner buffets have lots of varieties but everyday is the same. Staying here for a day or 2 is ok. Any longer will get bored since nothing much else to do. The fireworks is nice but not as many or big as expected.

Buffet and the hot spring are good. We can also enjoy the firework from the room

You can enjoy the view of the lake anywhere in the hotel, your room, the lobby, the restaurant and even the Onsen!!! Lounge is free to access and they serve several kinds of snacks and beverages there. Onsen is amazing and for sure you can relax and enjoy the time there.