Hotel in zona Sanctuaire De Notre Dame Du Faron, Tolone

Molto buona posizione , pulita , spaziosa camera da letto . La receptionista AURORE è stata molto bello , accogliente e utile . Sempre un sorriso che ti fa sentire grandi !! Per un hotel lei è un vero bene ! Il colazione ha tutto quello che ti serve per un buon inizio della giornata , molto pulito e fresco ogni giorno e il personale è stato anche molto bello alla fine , un soggiorno molto bello Migliore sorpresa fino a questo estate Grazie

This is by by far one of the worst customer services hotel experiences I've had, we arrived at 11 pm and it was only at midnight when they were able to deliver us a room. The room was undone, the toilet wasn't clean, no batteries on the TV's remote, and nothing to clean the dishes with (they are supposed to provide this, since we were renting a studio). Since it was so late and many people was waiting for their room keys still after checkin-in over one hour, we decided to stay there on this ”undone-unclean” bedroom. They provided us with sheets that night and the next day and even the day after I requested multiple times to get the kitchen cleaning kit (we were staying at a studio) and they would only mimic that they would bring it during the day and nothing ever happened. We never got toilet paper either, they were able to provide the batteries but their TV doesn't connect to their wifi, so it's like not having one. Needless to say that there was never any room service, they never came to clean, and the people who will come after our stay will eat on dishes that were cleaned with water only - I am sure that nobody from their staff will come take care of it. They require a 150 EUR guarantee fee in case of damages, including if we leave the dishes dirty ... so you can understand my frustration. I am still shocked of the poor quality of services, their staff is full of excuses but not of solutions, which I can only imagine comes from poor management. This hotel was oversold and you could see that it was also understaffed. Unfortunately we booked for 3 nights, and I can say that nothing was done to create a better experience or provide the If I can provide any advice is RUN AWAY, there are many hotels with similar services on that same area, and it is not worth the bad experience.

Friendly and helpful staff. Clean and bright room. Good food for breakfast. Cheaper parking at the station car park with validated ticket

La posizione dell'hotel è vicino alla stazione ferroviaria di Toulon, Camminare circa tre minuti, vicina alla piazza e alla stazione di autobus, Trasporto conveniente! La sala di attraversamento dell'hotel è dotata di un bar autosufficienza per 24 ore, Fornire tutti i tipi di caffè! Diversi tipi di frutta, bevande di salsa, frutta fresca e piccoli piccoli gusti, È disponibile gratuitamente! Anche se la stanza non è grande, Ma è semplice e ha un senso di progettazione! Molto consigliato!

We stayed for 4 nights in this hotel at the end of September and the service was excellent throughout out the hotel. Reception staff helped us all with a problem we had at a city car park. Breakfast had a very good Buffet selection with a member of staff on hand to get anything extra we needed. The pool was quite small but adequate, with a few sunloungers around it, I think the hotel is mainly suited to business people or short city break. I cannot comment on evening meals as we always ate out as the hotel is s 25 minute walk away from the harbour and a lot of the restaurants are even nearer. This hotel is a very central place to stay,

Je viens de passer un excellent séjour à l’Hôtel Amiraute et je suis ravie de partager mon expérience. Cet hôtel offre une véritable perle en matière d'hospitalité. Le personnel est exceptionnel, toujours au petit soin et prêt à répondre à toutes nos demandes avec sourire et professionnalisme. L’emplacement est idéal, au cœur de la ville, ce qui permet de découvrir facilement les attractions locales tout en étant à proximité de tout ce dont vous pourriez avoir besoin. La propreté des chambres et des espaces communs est irréprochable, et la climatisation ajoute un confort supplémentaire appréciable. En résumé, l’Hôtel Amiraute allie une situation géographique parfaite, un personnel dévoué, et un cadre propre et confortable. Je recommande vivement cet hôtel à tous ceux qui cherchent un séjour agréable et sans souci. Bravo à toute l'équipe !

Brilliant location, awesome staff and beautiful room. The location was perfect, midway between the sea front and train station, with everything in Toulon very accessible from this hotel. Lovely hotel rooftop pool which we, as a large group used as a bar in the evening. There were 12 of us (6 couples) staying at the hotel and everyone’s expectations of the rooms were exceeded and none of us had any complaints. Staff were very attentive and couldn’t help enough with the many queries that were asked of them. If we do return to Toulon there is no question that this will be the hotel that we return to.

Sicuramente, questo hotel gode di una posizione privilegiata, a 2 passi dal centro e dal lungomare, di fronte al Museo della Marina, ma alcun soluzioni architettoniche delle camere sono poco pratiche: mancano armadi e cassetti, tutto è in vista, per appendere gli oggetti si possono usare remi di navi e oggetti simili. Inoltre, molte camere danno su una bella piazzetta, che, però, la sera è occupata da alcuni locali dove si fa musica e la gente balla fino a mezzanotte. Il servizio di prima colazione potrebbe essere migliore (per un hotel a 4 stelle); per esempio, mancano prodotti senza lattosio, neanche uno yogurt. Anche la pulizia delle camere potrebbe essere migliore

We had an unplanned 4 night stay at the hotel following a break in to our camper van (which was parked by the naval barracks in central Toulon). All of our personal belongings were stolen, including our passports; all we had with us was our little dog, his food and feeding bowls and the clothes we were wearing. We arrived very late in the evening to the hotel (without a reservation) and still in complete shock. We were able to securely park our damaged van in the underground car park and made our way to reception. There, we were met by Kevin, who was brilliant and very understanding - he made sure we had everything we needed before we went to bed that night. The next morning, we had a huge amount of admin and logistics to navigate, as our original plan was to travel onwards to Mallorca, and this is when we met Samuel. There were countless times that myself and partner asked Samuel for his help and advice with trying to print documents and assist with communicating on our behalf. Our French isn’t very good and the team’s English is excellent! He went above and beyond to help us. Nothing was a problem despite him and the team being very busy. We met Bernard a few days into our stay and he also demonstrated the same will to help, cheerfulness and professionalism. He was able to find a good vet for us close to the hotel who was able to help with paperwork and worming treatment for our dog so we could return together back to the U.K. We are extremely grateful to Kevin, Samuel and Bernard for their fantastic service and help. It made a huge difference to us following a very stressful experience. Although most of our interactions were with the guys, we could see that the entire team work really well together and are very organised. There is a good rapport between them all. Thank you to everyone. We are so grateful. It’s the best hospitality and kindness we’ve experienced for a long time. Keep being brilliant!

Bella vista mare pulizia inaccettabile, personale al top colazione ricco, con vista stufa su un piccolo porto, facile da parcheggiare, quartiere tranquillo. L'ingresso si effettua su un piccolo patio che porta alla ricezione a destra e su uno spazio di co-opera a sinistra. Servizio in camera o ristoranti a 5 minuti.