Hotel Czarna Róża

This hotel is perfect for tourist. Location is very good. Inside old town and near main square. Convenient to walk everywhere. This hotel also clean. All receptionists are very kind and polite.

I was touring Poland and Torun was on my list. As soon as I entered the lobby, I was greeted by Marta with a great smile. She was gracious and explained everything I would need to know about the hotel. I definitely felt that I made a superb choice when I booked this hotel. Every person I met at the hotel was helpful, and even told me about things to visit and helped with directions (the map I received was easy to read and all streets and points of interest easily marked). I cannot remember the last time I was at a hotel and ALL employees were kind and helpful! Perhaps you could figure out your secret and share it with other hotels!?! My husband (who stayed at home) received unfortunate news from his doctor so I had to return home immediately. They were understanding and said I could stay at the hotel until I found a flight home. They were especially kind, thoughtful and always willing to help in any way they could until I left. I will always remember their kindness that really helped me during that time, especially since being alone. In fact, I told my husband about my stay there, and he said that since I had to shorten my trip, he would go back to Poland with me and we're definitely staying at Czarina Rosa! Thank you for my enjoyable stay, but most importantly, blessings for your kindness and support!