Utente ospite
18 aprile 2022
Hello. We loved the location and some amenities offered such as hot tub, year round pool, restaurant on site. It’s a very nice place for the views and animals they had.
I did not like the front desk customer service. I felt she was a bit racist. People travel from all over the world and customer service goes a long way. It’s best to be nicer and kind of at least smile.
I was not happy with our room. We were placed right by the cleaning storage room and I’m going to list the issues of room.
1. A light bulb on table was flickering
2. Bit of an odor when entering
3. Bathroom door squeaking that needs some WD-40 and a bit too tight if space
4. Shower made noise screaming when in use
5. Keruig coffee machine did not work or is properly fitting to the k-cups provided.
6. Bed sheets had a stain, so not sure if it was even changed.
7. Fridge door would not close properly or not cold enough
I would recommend this place. Just the rooms needs to be fixed better to accommodate traveling guests.
The kitchen restaurant evening waitress’s on 4/16 were great and would recommend their services. Also a maintenance short older guy next to our room was greeting too.
Thank you
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