Like the previous poster, this was a splurge for us and part of a once in a lifetime trip to Patagonia. Yes, it was expensive but I don’t understand complaints about that. You know how much it is when you book, so why complain? Just don’t book. Anyway, my only complaint was that we had such a short stay. I wish I could go back and book for more time. From my first email asking for details/costs about the hotel and excursions before we even decided to make this trip, Barbara took care of sending all the information we could possibly need and helped us make decisions all through the booking and after. We arrived right after a large group, but the concierge made sure we were comfortably seated, explaining everything and answering any questions and booking us for dinner so that by the short time that took was over, it was our turn to check in - very Disney-esq.. We went off season and I was hoping we hadn’t made a mistake but it ended up being the perfect time - very few people during meal times and excursions and we had perfect weather! We opted for the small difference in price to get a more expensive room with a view of the mountains. The price difference really was minimal at the time so I would do it again. But, we spent very little time in the room and that same view is possible everywhere in the common areas of the hotel and of course outside and it is absolutely gorgeous. The last morning we were there, we decided to forgo an excursion and sat by the beautiful pool overlooking the mountains and just chilling. We just had to spend some time soaking it all in. We opted for the all-inclusive and it was totally worth it. It included unlimited meals, cocktails and wine. Dinner was amazing, casual but classy. We always got the time we wanted and always a table by the window. We enjoyed every meal and every drink and the service was always with a smile. For lunch we opted to eat in the bar area, sitting on the sofas and soaking up the view. People have complained about breakfast, but we found it to be more than adequate with a large variety. I think most people don’t linger over breakfast anyway as excursions/hikes start early. It was definitely ample to get us fueled up for the day. We did three excursions in the 2.5 days we were there. I had pre-booked them. I found the prices to be very fair, and it was so convenient having the guide just meeting us in the lobby. On the first one we were the only two. The other ones had 5 or 6 people total. The tour guides were fantastic, especially the older gentleman whose name unfortunately eludes me. Thank you for the great pictures and the conversation. All three excursions/hikes were amazing! The park is beyond words stunning! We have some phenomenal pictures/memories. They even provided a little bag with water and snacks. So thoughtful! We are seniors who have traveled extensively but the memories of this hotel/park are definitely at the top of our list of favorites. It’s
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