Globales Torrenova

Nice hotel better than the pictures but has extremely loud music playing all day. Very loud at night with lots of young people partying. Great buffet breakfast

El hotel está muy bien, mucho mejor de lo que me esperaba. Limpio, cómodo, muy bien situado, personal muy amable y bien desayuno.

We had a great stay for the week lovely clean hotel,had a good room top floor lovely views we are over 60 but still had a great time even with lots of young people. Breakfast was a little hit and miss but you could always get something to eat. One complaint we had tough is no fridge we hired one but at a cost we think a fridge should be always in a room no charge everyone needs water in their room and everyone said the same. Up a hill but in the middle so best of both magaluf and palma nova. Staff really lovely thanks Loz and Steve wakefield.

OK so this was booked for my nephews 18th birthday present wanted to go to Maga so booked this hotel on a bed and brunch basis. Let's define brunch - somewhere between breakfast n dinner time NOT 10.30am!!!! Avoid at all costs. To be fair I've always taught my kids treat it as a base to lay Yr head, if you go here with that attitude you won't go far wrong.

Wouldn’t go back. Most of the staff are unbelievably rude. The rooms are practical and clean which was all we needed. But the staff really let the hotel down. For example I purchased a bag of crisps which I noticed where 2 months out of date, I flagged this up to the bar staff and asked to swap my packet with another one that was in date, instead of doing the decent thing they decided to argue my point and refused to give me a new packet or give me a refund. The girl lifeguard was also miserable and rude. And the time it takes to get served anything at the pool side is a joke, which isn’t ideal given the fact you can’t take your own drinks/snacks with you. Another example is when we requested paper cups from the bar as the ones we had had leaked and ripped, the bar staff refused this and said we would have to purchase another drink if we wanted a cup. We also purchased 2 tuna baguettes from the bar and were unpleasantly surprised when we opened the top of the baguette to realise that there was no tuna in one half of it (this was the same in both baguettes). When we asked the bar staff for more they grudged this and did not apologise. I’m not normally a Karen and don’t like complaining but we just thought the staff need humbled.