The Westin Harbour Castle, Toronto

位置很好，房間景色是安大略湖，陽光好的時候，整個蔚藍色的湖面在窗外，很美。距離CN TOWER，水族館是步行距離。downtown要citywalk的景點都在周邊5km內。和國內westin設施幾乎沒差，落差沒那麼大。

It was really good. The front desk workers were so kind and helpful. The included breakfast was really good and the workers were nice too. I would visit this place again not only because the employees were kind but also the location was great and the view was great, and the facility was great, too. Thanks!!!!

Check-in時前台很好，有禮貌，但係每日嘅房間清潔非常差，第一日嘅清潔房間發現其中一個枕頭放在地氈上，相信係唔記得放回床上，即是佢清潔時全部枕頭係放喺地上，到第二日嘅清潔只是幫我執了床，洗手間完全沒有清潔，亦沒有執走用過嘅毛巾，亦沒有給新的毛巾，用過的杯完全沒有洗，這間酒店的清潔程度超級差，這個價錢這種服務，完全不能接受

Not only is their customer service terrible, they will have you bend over backwards before they do the minimum to make it up to you. If you're on a work conference, fine. Otherwise, stay anywhere else in the city!

Great staff and convenient location in downtown Toronto. The gym was small but had most of the equipment I needed.

The hotel is ideally situated of the front of the lake with the ferries to the islands just outside. An underground stop is just across the road with links to Union station and elsewhere. There are also a selection of buses that pass and a hop on hop off stop is about 10 mins walk. You can walk most places in central Toronto from hotel if you wish and are happy walking. You can choose which street suits you best on your walk and change route for variation as only a block apart and will all get you to central Toronto. You are maybe about 15 mins from the Blue Jays and CN tower so hotel is in a great location. Billy Bishop airport is about a 20 min walk and would be convenient if you can get flights to or from there to your destination. The communal areas in the hotel look very nice, as is the entrance if being dropped off by car. However there is work going on around the outside of the hotel and if walking to and from the hotel it isn’t so pleasant on the eye. My bedroom was spacious but felt dated and would be nice to see a more updated look. However the view onto the lake more than made up for that minor irritation. The staff were all great and helpful when asked. There was various things going on from regular activities in the leisure area to free ice cream and wine ( not together unfortunately ) and music in the afternoon. The leisure facilities were great with a pool, sauna, steam room and gym as well as an outside area (5th floor) for sitting outside while the kids could play. There was a tennis court and a basket ball hoop. There was also an oppertunity to use cycles and go for a run possibly with a guide. We didn’t eat at the hotel so couldn’t comment but the did have a restaurant on the top of there south tower that would give great views. We did grab a coffee and snack from across the street and would enjoy sitting on the benches just along from the hotel looking into the lake in the morning. All in all one of the older hotels ( I think) in a great location with great views and facilities which met our needs.