Best Western Exmouth Beach Hotel

The entire hotel is just old, tired and worn out. Not up to Best western standards at all. Not especially clean either. Worst of all it doesn't even have a bar so you can't have a drink. Totally unacceptable. Staff were polite and friendly though, I just felt for them having to work in this poor excuse for a hotel.

Friendly staff. Very clean and tidy room and lovely throughout the hotel. Parking was right outside for £6 a night. Didn’t have breakfast but it smelled really good. We were in room 67 which was very comfortable. I would add though, the taps were the wrong way round!

We have stayed in this hotel many times, good value, great position in Exmouth and friendly staff. Will stay here again.

Amazing stay, the hotel has been refurbished and made to look great with clean and tidy rooms. The location is the best in Exmouth close to town centre and right on the beach! Had a top sleep and best of all the staff and manager are really kind and helpful. Thank you.

Got back to the hotel after an evening out, at first all was quiet but after around 15 minutes music & singing started & continued until gone 4oclock in the morning along with doors banging constantly from the room next to ours. We couldn’t find a phone number for reception so had to get dressed & go down to reception. The duty manager came up twice but the music didn’t stop. We know it’s not the hotels fault who they get staying at the hotel but I would of thought it’s their duty to do something about it. We emailed the hotel about our complaints but they didn’t want to know. Terrible customer service

Great location ,large ,comfy room and bathroom had bath and shower ,good pressure on the shower too .Comfy bed ,good size TV .Nice to have 2 comfy chairs in the room too ! Lovely people running the hotel,so helpful and smiley people with a sense of humour! Will go back again as lovely customer service .

Staying free on points. Decent clean room, $6 daily parking fee. You can walk to lots of places; restaurants, pubs, entertainment etc. I’m assuming it’s very busy in the summer as it is fairly quiet here now. I’m only staying for a night, but enjoyed walking around.

Very good hotel, close to Exmouth town centre and close to lots of restaurants as well. Great view of the sea and free parking. The room was massive and the staff werr very friendly and helpful. The wifi was very good as well.

We arrived at the hotel early afternoon. The hotel had no sign on it so we were unsure which building it was. Eventually on entering the building it appeared very dated and not welcoming. The bar area did not look inviting. We waited for the client infront of us to finish checking in. We noticed, in the meantime, a notice on the desk saying there was no hot water until further notice. The receptionist said to us that an engineer was on his way and it would be repaired soon. How she came to this conclusion I am unsure unless she did have indeed the necessary qualification in plumbing. We were also told that if we went to the room now there would be enough water for a shower. We said what would be the senario if we wanted a shower in a few hours. Her reply was "it will be sorted by then" But what if it wasn´t? We said that it was not good enough and we would not be staying. Eventually after the receptionist spoke to her manager it was agreed that we would get a full refund