Crowne Plaza Wuzhen

Recensioni su Crowne Plaza Wuzhen

Crowne Plaza Wuzhen

No. 1 Qingzhen Road, Tongxiang, Zhejiang, ChinaDettagli hotel
Crowne Plaza Wuzhen
Crowne Plaza WuzhenCrowne Plaza WuzhenCrowne Plaza Wuzhen
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.6/10
Eccellente
2578 recensione
Recensioni verificate
Ubicazione9.6
Strutture e servizi9.5
Servizio9.6
Pulizia9.6
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Tutte le recensioni(2578)
Recensioni positive(2551)
Recensioni con foto/video(544)
Ottima colazione(369)
Reception gentilissima(250)
Ideale per bambini(180)
Vicino alla zona panoramica(123)
Piscina meravigliosa(92)
Con servizi per bambini(54)
Ottimo tรจ pomeridiano(32)
Piscina pulita(27)
Recensioni negative(27)
Li Pin
Camera Hollywood matrimoniale
Soggiorno: ott 2024
Coppia
4 recensione
10.0/10
Eccezionale
Pubblicata: 28 nov 2024
Clean and comfortable . The hotel staffs are friendly and helpful. Breakfast variety is good, and the facilities are great including kids room, karaoke, etc
Traduci
6/9
Risposta dalla struttura: Dear guest! Thank you for visiting Crowne Plaza Wuzhen and sharing your wonderful stay experience with everyone. Thank you very much for your recognition of the hotel. Crowne Plaza Wuzhen has always adhered to the service philosophy of InterContinental Group's "delivering true hospitality". Customer satisfaction is our service tenet, and we will continue to provide you with high-quality service to create an unforgettable stay experience. We look forward to your visit again and wish you all the best.โ€”โ€” General manager
Minhtu96
Camera Superior (letto matrimoniale)
Soggiorno: mar 2025
Lavoro
1 recensione
10.0/10
Eccezionale
Pubblicata: 27 apr 2025
Very good !!!
Traduci
Risposta dalla struttura: ๅฐŠๆ•ฌ็š„่ณ“ๅฎข๏ผŒๆ‚จๅฅฝ๏ผ้žๅธธๆ„Ÿ่ฌๆ‚จๅฐ็ƒ้Žฎ็š‡ๅ† ๅ‡ๆ—ฅ้…’ๅบ—็š„ๅฅฝ่ฉ•ๅ’Œๅ–œๆ„›๏ผๆˆ‘ๅ€‘ๅพˆ้ซ˜่ˆˆ็œ‹่ฆ‹ไฝ ๅฐ้…’ๅบ—็š„็จฑ่ฎšใ€‚็ƒ้Žฎ็š‡ๅ† ๅ‡ๆ—ฅ้…’ๅบ—ไธ€็›ด็ง‰ๆ‰ฟๆดฒ้š›้›†ๅœ˜โ€œๅ‚ณ้ž็œŸๆญฃ็š„ๅพ…ๅฎขไน‹้“โ€็š„ๆœๅ‹™็†ๅฟตๆˆ‘ๅ€‘ๆœƒไธๆ–ทๅŠชๅŠ›๏ผŒ็ตฆๆ‚จๆ›ด็‚บ็„กๅฏๆŒ‘ๅ‰”็š„ๅฐˆๆฅญๆœๅ‹™ๅ’Œ็ดฐ็ฏ€้ซ”้ฉ—๏ผŒไปคๆ—…้€”็›กๅ–„็›ก็พŽใ€‚ๆˆ‘ๅ€‘ๆœŸๅพ…็€ๆ‚จ็š„ๅ†ๆฌก่’ž่‡จ๏ผ็ฅๅฅฝ๏ผโ€”โ€”็ธฝ็ถ“็†
NgMH
Camera Superior (2 letti)
Soggiorno: nov 2024
Famiglia
6 recensione
9.0/10
Ottimo
Pubblicata: 20 dic 2024
Good service, friendly, free drink, free high tea, fantastic hotel
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you very much for your positive feedback and love for Crowne Plaza Wuzhen! We are pleased to see your praise for the hotel staff's service and afternoon tea. The Crowne Plaza Wuzhen Hotel has always adhered to the service philosophy of InterContinental Group's "delivering true hospitality". We will continue to strive to provide you with impeccable professional service and detailed experience, making your journey perfect. We look forward to your visit again! Best wishesโ€”โ€” General Manager
GohElyn
Crown Family Triple Bed Room (Sofa Bed)
Soggiorno: mar 2025
Famiglia
1 recensione
9.5/10
Fantastico
Pubblicata: 1 mag 2025
The staff is very friendly, polite and helpful. Location wise is a bit further from Xizha but it is very convenient to take a didi from the hotel to there. Overall, we have a pleasant stay in this hotel.
Traduci
Risposta dalla struttura: ๅฐŠๆ•ฌ็š„่ณ“ๅฎข๏ผŒๆ‚จๅฅฝ๏ผ้žๅธธๆ„Ÿ่ฌๆ‚จๅฐ็ƒ้Žฎ็š‡ๅ† ๅ‡ๆ—ฅ้…’ๅบ—็š„ๅฅฝ่ฉ•ๅ’Œๅ–œๆ„›๏ผๆˆ‘ๅ€‘ๅพˆ้ซ˜่ˆˆ็œ‹่ฆ‹ไฝ ๅฐ้…’ๅบ—็š„็จฑ่ฎšใ€‚็ƒ้Žฎ็š‡ๅ† ๅ‡ๆ—ฅ้…’ๅบ—ไธ€็›ด็ง‰ๆ‰ฟๆดฒ้š›้›†ๅœ˜โ€œๅ‚ณ้ž็œŸๆญฃ็š„ๅพ…ๅฎขไน‹้“โ€็š„ๆœๅ‹™็†ๅฟตๆˆ‘ๅ€‘ๆœƒไธๆ–ทๅŠชๅŠ›๏ผŒ็ตฆๆ‚จๆ›ด็‚บ็„กๅฏๆŒ‘ๅ‰”็š„ๅฐˆๆฅญๆœๅ‹™ๅ’Œ็ดฐ็ฏ€้ซ”้ฉ—๏ผŒไปคๆ—…้€”็›กๅ–„็›ก็พŽใ€‚ๆˆ‘ๅ€‘ๆœŸๅพ…็€ๆ‚จ็š„ๅ†ๆฌก่’ž่‡จ๏ผ็ฅๅฅฝ๏ผโ€”โ€”็ธฝ็ถ“็†
Utente ospite
Camera Superior (letto matrimoniale)
Soggiorno: feb 2025
Viaggio con amici
8 recensione
9.0/10
Ottimo
Pubblicata: 2 mar 2025
We stayed for a night to enjoy Wuzhen. The room is very comfortable, a good size room with a large tub. The bedding was very cozy. The air conditioning couldn't be switched from hot to cold, so with the changing weather it was a little too warm at first. This hotel is closer to the east scenic area than to the west scenic area, but both are relatively easy to reach by hired car. There is a large buffet breakfast with both Chinese and western hot foods available.
Traduci
Risposta dalla struttura: ๅฐŠๆ•ฌ็š„่ณ“ๅฎข๏ผŒๆ‚จๅฅฝ๏ผ้žๅธธๆ„Ÿ่ฌๆ‚จๅฐ็ƒ้Žฎ็š‡ๅ† ๅ‡ๆ—ฅ้…’ๅบ—็š„ๅฅฝ่ฉ•ๅ’Œๅ–œๆ„›๏ผๆˆ‘ๅ€‘ๅพˆ้ซ˜่ˆˆ็œ‹่ฆ‹ไฝ ๅฐ้…’ๅบ—็š„็จฑ่ฎšใ€‚็ƒ้Žฎ็š‡ๅ† ๅ‡ๆ—ฅ้…’ๅบ—ไธ€็›ด็ง‰ๆ‰ฟๆดฒ้š›้›†ๅœ˜โ€œๅ‚ณ้ž็œŸๆญฃ็š„ๅพ…ๅฎขไน‹้“โ€็š„ๆœๅ‹™็†ๅฟตๆˆ‘ๅ€‘ๆœƒไธๆ–ทๅŠชๅŠ›๏ผŒ็ตฆๆ‚จๆ›ด็‚บ็„กๅฏๆŒ‘ๅ‰”็š„ๅฐˆๆฅญๆœๅ‹™ๅ’Œ็ดฐ็ฏ€้ซ”้ฉ—๏ผŒไปคๆ—…้€”็›กๅ–„็›ก็พŽใ€‚ๆˆ‘ๅ€‘ๆœŸๅพ…็€ๆ‚จ็š„ๅ†ๆฌก่’ž่‡จ๏ผ็ฅๅฅฝ๏ผโ€”โ€”็ธฝ็ถ“็†
SydneyChang
Camera Superior (2 letti)
Soggiorno: mar 2025
Famiglia
2 recensione
9.5/10
Fantastico
Pubblicata: 8 apr 2025
The water temperature of the shower was not stable at least for the first 15 mins.
Traduci
Risposta dalla struttura: ๅฐŠๆ•ฌ็š„่ณ“ๅฎข๏ผŒๆ‚จๅฅฝ๏ผ้žๅธธๆ„Ÿ่ฌๆ‚จๅฐ็ƒ้Žฎ็š‡ๅ† ๅ‡ๆ—ฅ้…’ๅบ—็š„ๅฅฝ่ฉ•ๅ’Œๅ–œๆ„›๏ผๆˆ‘ๅ€‘ๅพˆ้ซ˜่ˆˆ็œ‹่ฆ‹ไฝ ๅฐ้…’ๅบ—็š„็จฑ่ฎšใ€‚็ƒ้Žฎ็š‡ๅ† ๅ‡ๆ—ฅ้…’ๅบ—ไธ€็›ด็ง‰ๆ‰ฟๆดฒ้š›้›†ๅœ˜โ€œๅ‚ณ้ž็œŸๆญฃ็š„ๅพ…ๅฎขไน‹้“โ€็š„ๆœๅ‹™็†ๅฟตๆˆ‘ๅ€‘ๆœƒไธๆ–ทๅŠชๅŠ›๏ผŒ็ตฆๆ‚จๆ›ด็‚บ็„กๅฏๆŒ‘ๅ‰”็š„ๅฐˆๆฅญๆœๅ‹™ๅ’Œ็ดฐ็ฏ€้ซ”้ฉ—๏ผŒไปคๆ—…้€”็›กๅ–„็›ก็พŽใ€‚ๆˆ‘ๅ€‘ๆœŸๅพ…็€ๆ‚จ็š„ๅ†ๆฌก่’ž่‡จ๏ผ็ฅๅฅฝ๏ผโ€”โ€”็ธฝ็ถ“็†
Utente ospite
Hollywood Twin Room
Soggiorno: nov 2024
Coppia
1 recensione
10.0/10
Eccezionale
Pubblicata: 29 dic 2024
Good and attentive service at reception. Breakfast had variety. Would be better if they had something more local and special but considering that its in a more rural area, its really good already.
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for visiting Crowne Plaza Wuzhen and sharing your wonderful stay experience with everyone. Thank you very much for your recognition of the hotel breakfast products, and even more so for your recognition of the hotel services. Customer satisfaction is our service tenet, and we will continue to provide you with high-quality service to create an unforgettable stay experience. We look forward to your visit again! Best wishes! -โ€”โ€” General Manager
Utente ospite
Camera Superior (letto matrimoniale)
Soggiorno: ott 2024
Coppia
3 recensione
10.0/10
Eccezionale
Pubblicata: 29 nov 2024
Very comfortable to stay in. Large and beautiful decorated reception area. The staff are friendly and helpful in particular the young and cheer staff Mr. Wing Ma, he is always ever ready in arranging for our transport and recommendations of scenic spots. He recommended a long distance full day trip and arranged the transport with an excellent driver. That trip was so enjoyable and memorable. We heartily rate Wing Ma with a FIVE STAR ๐ŸŒŸ ๐ŸŒŸ ๐ŸŒŸ ๐ŸŒŸ ๐ŸŒŸ
Traduci
Risposta dalla struttura: Dear guest! Thank you for visiting Crowne Plaza Wuzhen and sharing your wonderful stay experience with everyone. Thank you very much for your recognition of the hotel. Crowne Plaza Wuzhen has always adhered to the service philosophy of InterContinental Group's "delivering true hospitality". Customer satisfaction is our service tenet, and we will continue to provide you with high-quality service to create an unforgettable stay experience. We look forward to your visit again and wish you all the best.โ€”โ€” General manager
Han Sern
Camera Superior (letto matrimoniale)
Soggiorno: ott 2024
Coppia
4 recensione
8.5/10
Molto buono
Pubblicata: 15 gen 2025
Room very hot, as air conditioning centralised, suggest to allow customer to adjust own room temperature
Traduci
Risposta dalla struttura: Thank you very much for taking the time to share your stay experience with us! Unfortunately, this stay did not meet your satisfaction, and the hotel deeply apologizes! Your feedback is very important to us, and we have recorded it and conveyed it to the relevant departments of the hotel for follow-up. We will continue to work hard to improve the guest experience! Please believe that this incident does not reflect the true service level of the hotel. We sincerely hope that you have the time to visit again. We will definitely showcase the professional service level of Crowne Plaza Wuzhen Hotel and create an unforgettable journey for you! Thank you again for your valuable feedback. Wishing you a happy life-- general manager
Utente ospite
Crown Family Triple Bed Room (Sofa Bed)
Soggiorno: nov 2024
Famiglia
53 recensione
8.0/10
Molto buono
Pubblicata: 8 gen 2025
Was offered afternoon tea when checking in. Good place to relax with families.
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you very much for your positive feedback and love for Crowne Plaza Wuzhen! We are pleased to see your praise for the hotel staff's service and afternoon tea. The Crowne Plaza Wuzhen Hotel has always adhered to the service philosophy of InterContinental Group's "delivering true hospitality". We will continue to strive to provide you with impeccable professional service and detailed experience, making your journey perfect. We look forward to your visit again! Best wishesโ€”โ€” General Manager
Tilde
Camera Deluxe matrimoniale
Soggiorno: set 2023
Lavoro
5 recensione
10.0/10
Eccezionale
Pubblicata: 19 ott 2023
Quality hotel
Traduci
Risposta dalla struttura: ๅฐŠๆ•ฌ็š„่ณ“ๅฎข๏ผŒๆ‚จๅฅฝ๏ผๅ‚‘ๅ‡บ็š„ๅ“่ณช่ฎ“ๅพˆๅคšๅฎขไบบๆˆ็‚บไบ†้…’ๅบ—็š„ๅ›ž้ ญๅฎข๏ผŒ้žๅธธๆ„Ÿ่ฌๆ‚จ็š„ๅŽšๆ„›๏ผŒๅœจไฝๆœŸ้–“็‚บๆ‚จๆไพ›ๅ„้ …ๆœๅ‹™่ƒฝๅค ๅพ—ๅˆฐ่ชๅฏๅ’Œๆปฟๆ„๏ผŒๆ˜ฏๆˆ‘ๅ€‘็š„ๅฎ—ๆ—จใ€‚็ƒ้Žฎ็š‡ๅ† ๅ‡ๆ—ฅ้…’ๅบ—ไธ€็›ด็ง‰ๆ‰ฟๆดฒ้š›้›†ๅœ˜โ€œๅ‚ณ้ž็œŸๆญฃ็š„ๅพ…ๅฎขไน‹้“โ€็š„ๆœๅ‹™็†ๅฟตๆˆ‘ๅ€‘ๆœƒไธๆ–ทๅŠชๅŠ›๏ผŒ็ตฆๆ‚จๆ›ด็‚บ็„กๅฏๆŒ‘ๅ‰”็š„ๅฐˆๆฅญๆœๅ‹™ๅ’Œ็ดฐ็ฏ€้ซ”้ฉ—๏ผŒไปคๆ—…้€”็›กๅ–„็›ก็พŽใ€‚ๆˆ‘ๅ€‘ๆœŸๅพ…็€ๆ‚จ็š„ๅ†ๆฌก่’ž่‡จ๏ผ็ฅๅฅฝ๏ผโ€”โ€”็ธฝ็ถ“็†
Utente ospite
Camera Superior (letto matrimoniale)
Soggiorno: dic 2022
Famiglia
7 recensione
9.5/10
Fantastico
Pubblicata: 25 gen 2023
We had a very good family stay.Staff is very friendly.Less western food option.Location is a little outskirts but good.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing Crowne Plaza Wuzhen. We are pleased to know that you had a great time during your stay and the service provided to you by our team. Your encouraging feedback prompts us to continue providing excellent service to every guests. We do look forward to seeing you again in near future. Yours sincerely, General Manager, Danny Dong.
Utente ospite
Camera Superior (letto matrimoniale)
Soggiorno: ott 2023
Lavoro
9 recensione
10.0/10
Eccezionale
Pubblicata: 2 nov 2023
Very friendly stuff with good english skills. We will book again.
Traduci
Risposta dalla struttura: Dear guests, hello! Thank you for visiting Crowne Plaza Wuzhen and sharing your wonderful stay experience with you. Thank you very much for your affirmation of the hotel, and thank you more for your recognition of the hotel service. Customer satisfaction is the purpose of our service, we will continue to provide you with high-quality service, for you to create an unforgettable check-in experience, we look forward to your visit again! With best wishes!โ€”โ€”โ€” General Manager
Traveler in time
Family Suite (2-Bedroom, Kids Reading & Play Area, Dyson Hair Dryer)
Soggiorno: mag 2023
Famiglia
6 recensione
7.0/10
Pubblicata: 23 giu 2023
Nothing much to do within walking distance around the hotel. Limited activities and limited room Services within the hotel too.. overall not a very good stay
Traduci
Risposta dalla struttura: Distinguished guest, thank you for staying at Crowne Plaza Wuzhen. We deeply apologize for the unpleasant experience you had about the room service. We immediately took actions and made improvements. Also requested relevant departments to follow up and do employee training again. Guest experience has always been a long-term focus for us. Thank you for your feedback and we look forward to seeing you again. Wishing you a happy day! --- General Manager
Malgorzata
Camera Superior (letto matrimoniale)
Soggiorno: ago 2024
Famiglia
15 recensione
10.0/10
Eccezionale
Pubblicata: 1 nov 2024
nice and clean!
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for visiting Crowne Plaza Wuzhen and sharing your wonderful stay experience with everyone. Thank you very much for your affirmation of the hotel, and even more so for your recognition of the cleanliness and hygiene of the hotel. Customer satisfaction is our service tenet, and we will continue to provide you with high-quality service to create an unforgettable stay experience. We look forward to your visit again! Best wishes! -โ€”โ€” general manager