Recensioni su Eden Club House

We had a 1 night stay at Eden Clubhouse and were very impressed with the environment—it was peaceful, well-maintained, and beautifully designed. A big thank you to 小许 for the excellent service and detailed explanation of the attractions around Wuzhen. His warm hospitality truly enhanced our experience!

The hotel is nice and customer service is fantastic, with free Zao Cha Ke and will definitely come back again.

We recently had the pleasure of staying at the Splendid Clubhouse, and we couldn't be more satisfied with our experience. Originally, we had booked our stay at Eden Clubhouse, but due to maintenance, we were upgraded to Splendid Clubhouse. This unexpected change turned out to be a delightful surprise. From the moment we arrived, the service was impeccable. We are especially thankful for Butler Fan's 范家辉 warm reception. He greeted us at the car drop-off point, assisted with our luggage, and facilitated a seamless check-in process. As he guided us to the hotel, he graciously pointed out several key spots along the way. Upon reaching the hotel, Butler Fan continued to ensure our comfort by showing us around the premises and helping with dining bookings. His attentiveness and friendliness set the tone for our entire stay. Our hotel room was incredibly spacious, providing us with the perfect environment for rest and relaxation. We had a wonderful night's sleep, and the overall atmosphere of the hotel was serene and inviting. The service we received from beginning to end was exceptional. Every staff member we encountered went above and beyond to make our stay enjoyable. One of the highlights was the foot bath, which was an unexpected bonus and a lovely touch to our stay. In summary, our stay at Splendid Clubhouse was nothing short of splendid. We left feeling refreshed and grateful for the outstanding service and amenities provided. We highly recommend this hotel to anyone looking for a luxurious and relaxing getaway.

Five star👍👍👍

The hotel is situated in a classic scholar garden. It's a bit far away from the entrance but free shuttles offer excellent way getting in and out the hotel. The surrounding is very quiet and away from major tourist traffic. The hotel is right by a classy covered bridge and near the canal so it's nice to walk to that side. We have traveled the world staying in many luxury hotels but Eden Club House offered the best service we've received. XiaoJin小金 and team picked us up from the entrance, arranged luggage to be transferred to the hotel and back to the entrance on the departing date. I like Eden Club working with the nearby large hotel to offer the swimming pool options. We enjoyed the infinity pool a lot. We appreciated hotel staff toured us around that lively riverbank area. My girls loved the free fish food offered by the hotel, just one of many examples that the hotel service team went above and beyond to increase customer satisfaction.

Recommended hotel with great service and explanation from 管家小许 👍

Our stay has been nothing short of amazing! We were lucky enough to be upgraded to Silk Commerce Clubhouse and the team at the hotel was incredibly friendly and attentive, going above and beyond to ensure every detail of our stay was perfect. The hotel’s interior is absolutely stunning and they serve delicious tea that we couldn’t stop drinking. We will definitely be returning, thank you for making our stay so memorable!

We had the most wonderful stay here. The atmosphere is incredible, the room surpassed our imagination , and the best part is the staff. They make the stay into a magical experience, especially 管家小李, he helped us with anything over text, simply amazing. We can't wait to come back and have a longer stay.

Great stay at Eden Club House. Staff are extremely friendly and welcoming. The entire check-in process was smooth and hassle-free as our luggage was picked up by the staff at the service centre, and there was also a buggy ride that dropped us off directly at the hotel. We were served snacks and tea at the waiting area while the staff helped us with check-in paperwork. One of the staff also explained in detail to us about the various attractions nearby and which ones to visit first. We were also given complimentary pudding. Service during breakfast next day was fantastic as well. All in all, it was a wonderful experience and the service was impeccable, on par with some of the best 5-star international hotel chains (or maybe even better). Will definitely recommend to all who are visiting Wuzhen. A big thank you to 小金 and 小许 for such a memorable stay at Eden Club House!

Define what hospitality services ought to be, anywhere around the World

烏鎮基本每年都來，酒店都住過一遍了，住宿方面景區管理的一直比較好，宜園是早期酒店裡檔次比較高的，但內部設施和服務也更好一些，酒店前台的素質很高，這次入住之前，酒店的小鄧就提前聯繫並加了微信，從入住到離店全程服務的都很到位。早餐預約了早茶客，能起早的千萬別錯過，小吃的品種特別多，每一樣都很好吃，個人比較喜歡燒餅、包子、燒麥等，特別是戲台後面小街上的烏鎮小鍋麪，早茶客吃了三份，白天又去了一次，個人最喜歡雪菜黑魚麪。烏鎮這麼多年來管理一直都很規範，景區的衞生、服務配套都比較到位，當地的建築風格保存完整，這次過來明顯發現遊客更多了，景區的各種接待活動也更頻繁。餐飲方面，各酒店餐廳保持的一直很好，大多小吃都還可以，書生羊肉近幾年已經不再去了，民宿餐廳每次來必點的烏鎮湖羊肉味道和前些年相比差的太遠，換了兩家餐廳都是提前燉好的端上來不再炒制，可惜啊，最愛的烏鎮美食又少了一樣。

衞生：這裏的酒店真的很乾凈，看不到一點灰塵 環境：酒店大堂總體好漂亮，酒店好大，還有個私人園林，好漂亮 服務：服務這裏好的沒話説，哈哈哈，從來沒遇到那麼好的服務，在景區門口就開始接待了，然後管家還會簡單講解烏鎮西柵，還會給個地圖告訴我們哪裡值得去 總體來説，真的非常推薦，住的也很舒服

酒店服務非常好，管家小許從到景區接我們進酒店，一直到我們離開景區，都照顧得無微不至。清明期間竟然還給我們免費升級了價格翻倍的套房，房間是loft閣樓式，設施和洗護用品都很不錯。浴缸超級大，泡個澡能去掉在景區暴走的疲憊。自助早餐也非常不錯，中西餐都有，選擇很多。

房間乾淨整潔，去的時候天氣很冷，但是房間裏開了暖氣，很温暖。晚上和媽媽泡了澡，有一次性的浴缸套很方便。小吳全程在線，有問題都可以找他，晚上十一點甚至在線。來回都有人接送行李，下樓梯路過的經理姐姐還幫我搬了行李箱很感謝！酒店位置也挺方便，出門過了橋，就是主街道，離葱包燴，粽子，蘿蔔絲餅挺近。還不錯的體驗～