Wuzhen Club House

Very nice stay, friendly staff, good breakfast and strategic location.

Super great experience with great hospitality. The reception staff and manager are excellent. They even guide and walk us to our restaurant and bring us umbrella when it was raining. Perfect services standard

It was our wedding anniversary so we wanted to have a cozy trip to a town we had not been to. Did some research and found Wuzhen and decided on Wuzhen Clubhouse.  We knew the pricing would be higher to be inside the visitor zone so it was mainly to take advantage of the location of the hotel. For the price, it is basic and aged. The room is exactly as you see in photos for the listing. Because the hotel  is in a historical building, there is no lift if you stay in a second floor unit.  With a stay inside the visitor area, you can normally have unlimited access to go in and out of the area, whereas if you stay outside then you are limited to the number of access. You can also remember to call and buggy to take you longer distances from the hotel and from certain spots; they just ask you to show proof of stay like your hotel key card. Otherwise you pay per ride at 10 RMB which is not cost efficient.  It’s quite humid and rainy for most of the year so since it’s stone and wood construction, it is vulnerable to be run down easily.  Since we visited in October, it was cool and slightly rainy but the temperature in the room was pleasant with the windows open or with the air conditioning on.  I imagine it could get quite hot in summer so this is something to keep in mind.  Breakfast is either in the hotel or you receive a voucher to a breakfast spot in the town. It’s a very full breakfast either Chinese style or western.  The staff are friendly and patient. This is the highlight of the hotel.  When you arrive in the visitor center, you can confirm your check in and your luggage is transported directly to your hotel. And when you depart, the same process in reverse is arranged for you.  We then called a Didi car to leave and the driver picked us up outside of the visitor Centre. You can take a regular yellow taxi in the line in the same area. The price is only slightly higher when you call a car but the car can be much nicer so I think it’s worth the 20 RMB extra to go to the high speed rail station (to go back to Shanghai).  As I said, the price is high for what you get at this location so do some homework and make sure you know what you are looking for.

Friendly and helpful staff. Good location. Room is big but a bit old and cleanliness can be improved.

Everything is good except the staff hardly speak english so sometime it's hard to communicate

Good service, great location. Aged room but still well maintained.