Near Dachang Line (Changqiutian Village), Tonglu, Zhejiang, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
4.8/5
Eccellente
371 recensione
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Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Tutte le recensioni(371)
Recensioni positive(366)
Recensioni con foto/video(215)
Vista meravigliosa(65)
Ambiente di classe(58)
Trasporto da/per l'hotel(31)
Ideale per bambini(14)
Cena molto buona(8)
Piscina meravigliosa(6)
Ottimo caffè(5)
Ottima aerazione(4)
Recensioni negative(5)
tan
Camera Ospiti (letto matrimoniale, con terrazza)
Soggiorno: giu 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 31 lug 2024
We had a very enjoyable stay at Lost Villa Tonglu. The staff were very friendly, helpful, and quick to respond to our requests and questions (橙子 was in charge of our stay, thank you!). Breakfast was included, dinner we ordered from their restaurant menu (at extra cost), and all meals were excellent. Pool was nice and clean, parking space available if you drive. Our double room was perfect for two adults and a child (bathroom was huge!).
We will be back to visit and explore the surrounding areas, thank you for a great experience Lost Villa!
Traduci
Risposta dalla struttura: 親愛的大樂家人,非常感謝您選擇入住大樂之野桐廬店,也很感恩您對民宿工作人員服務、門店餐飲及設施的高度認可!大樂之野桐廬店深入山野,早晚餐都是根據當地特色搭配選制的,營養均衡。貼心、周到的管家服務是所有大樂門店一直堅持並努力在做的,希望每一位到來的家人們感受到温暖和舒心。熱烈歡迎您有機會再過來玩,也歡迎您打卡更多大樂門店~
马克思 Lao Ma
Camera Confortevole (2 letti)
Soggiorno: set 2023
Viaggio con amici
7 recensione
5.0/5
Eccezionale
Pubblicata: 29 ott 2023
Amazing place and a fantastic team..perfect place for a great vacation!
Traduci
Risposta dalla struttura: Dear guests, very nice to meet you again and thanks for your sincere comments to Lostvilla Tonglu. It's our hornor to receive you and we are so glad that you have a wonderful experience here. The winter here is also attractive and we can enjoy the hot springs and beautiful snow scenes. Welcome to visit us again!!
SYDNEY
Camera Genitore-Figlio
Soggiorno: nov 2022
Famiglia
17 recensione
4.5/5
Ottimo
Pubblicata: 25 feb 2023
Love it, beautiful hotel, nice location
Traduci
Risposta dalla struttura: Dear Guest, thanks for your coming and kindly comment. We’re so glad that you have a wonderful experience here and it makes us more progressive. It’s our honor to welcome and offer you the service with our hearts. Thanks again for your love of the hotel, and look forward to seeing you soon!
Utente ospite
Camera Ospiti (letto matrimoniale, con terrazza)
Soggiorno: nov 2021
Viaggio con amici
4 recensione
3.5/5
Pubblicata: 2 gen 2022
Nice mountain retreat will good staff but very basic overall with little to no food options.
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Risposta dalla struttura: Dear Guest, thanks for your coming and comment. We are sorry for the inconvenience caused. Our Lost Wild restaurant supplies Hot Pot as dinner choice but no western-style food so far. We will try to find a solution to solve this and meet different needs. We sincerely invite you to come again and witness Better LostVilla. Best Regards!
Risposta dalla struttura: 親愛的大樂家人,非常感謝您選擇入住大樂之野桐廬店,很遺憾沒能給您帶來完全滿意的入住體驗。民宿於2018年底開業,設計跟裝修風格以山居歲月為主題,希望與在地相融,給家人們提供一處世外簡約、温馨的場所,但顯然在某些方面我們還沒有達到您的期望,我們會將您的建議好好做覆盤,力求在保持初始韻味的同時,融入更多現代元素和便利設施,以更好地滿足不同客人的喜好。也非常感謝您對我們工作人員服務的肯定,我們會繼續保持這種優質的服務態度,為家人們提供更加貼心和周到的服務。祝福您生活愉快~
Risposta dalla struttura: 親愛的大樂家人,非常感謝您選擇大樂之野桐廬店作為您旅行的下榻地,很開心跟您們、叔叔阿姨還有狗狗相遇在這個秋季,也很感恩您對民宿衞生、環境、設施以及服務的高度認可!大樂之野桐廬店深入山林,遠離塵囂,在這裏可以盡情放鬆身心、大口吸氧,狗狗們也可以在山頭隨處撒歡。給家人們提供温暖舒適、乾淨衞生的住所以及貼心切當的管家服務、美味營養的餐食是我們一衹堅持在做的,接駁車、充電樁等基礎設施我們也在不斷完善、增設,希望每一位到來的家人們都可以開心而來、滿意而歸。有機會的話也歡迎您隨時帶家人朋友還有狗狗回來玩吶~
Risposta dalla struttura: 親愛的大樂家人,非常感謝您選擇大樂之野桐廬店民宿作為您旅行的下榻地,很開心您能認可我們的服務跟設施!不過非常抱歉因為噪音問題沒能給您帶來完美體驗。這邊總共有4棟樓25間客房,每棟樓都會有一個公共客廳區域方便大家聚會交流,出發點是希望能給來此的家人們提供一處温馨的公共聚會場所,但是也會涉及到互相干擾的問題,後面我們也會想辦法看看怎麼避免此類情況,感謝您的理解跟反饋,有機會的話也歡迎您隨時回來玩吶~
Risposta dalla struttura: 親愛的大樂家人,非常感謝您下榻大樂之野桐廬店以及對我們的認可呀!民宿位於桐廬山野,周邊羣山環繞、樹木豐盈,與雲作伴,與山為伍,以門窗為框,將四季美景框進屋內,希望來此的家人們都能享受到自然的野趣。非常遺憾因為充電樁的問題給您帶來不便,後續我們會繼續完善基礎設施,有機會的話期待期待與您的再次相遇~
Risposta dalla struttura: 親愛的大樂家人,非常感謝您對大樂之野桐廬店的認可以及對大樂之野桐廬店小管家“橙子”的認可與好評呀,我們的理念就是給到每位客人最極致的體驗以及熱情周到的管家專屬服務!大樂之野桐廬店位於長丘田村山丘之上,雨天有雲霧翻滾,晴天有綠樹成蔭,夜晚的星星也是山居生活歲月裏最值得期待的一景,冬天的雪景更是美不勝收,歡迎咱們有機會再來第五次、第六次......
Risposta dalla struttura: 親愛的大樂家人,非常感謝您選擇入住大樂之野桐廬店以及對管家服務的認可,很遺憾沒能給您帶來滿意的入住體驗,在此跟您説一聲抱歉。民宿於2018年底開業,店內部分地板確實存在破損現象,我們也有在逐一維護,公區地面都是設計的水泥鋪面,與山居歲月主題相呼應。房間內部配備滅火器是消防相關部門出於安全考慮對民宿的要求,我們也是按照指示放置,後面我們再想想辦法看看怎麼放置比較合理。泳池的水是用的山泉水,確實沒有自來水那麼清澈。再次感謝您提出的諸多意見和反饋,我們會慢慢整改努力精進噠!
Risposta dalla struttura: 親愛的大樂家人,非常感謝您對大樂之野桐廬店環境以及服務的認可!大樂之野歡迎各位家人們帶上自己的寵物寶貝一起過來玩,這邊也有小狗歡迎大家來擼。民宿深入山野,周邊自然環境好,適合放空休閑,狗狗們也可以在山裡盡情撒歡,有機會的話也歡迎您隨時跟家人朋友還有狗狗一起回來玩吶~
Risposta dalla struttura: 親愛的大樂家人,非常感謝您對大樂之野桐廬店的認可呀,非常感謝您對大樂之野桐廬店小管家“龍妹”的認可與好評呀,我們的理念就是給到每位客人最極致的體驗以及熱情周到的管家專屬服務!讓我們一起在星空之下,感受宇宙的遼闊與深邃,感受心靈的治癒與寧靜,歡迎大家有機會隨時回來玩吶~