Hotel in zona Arquivo Histórico Provincial de Toledo, Toledo

Great Hotel in the city centre. Top location. Spacious rooms with great beds. Nice staff. Mini Bar. The free walking tour in. English starts in the front of the hotel. The sightseeing busses ar with 50 metres. Ideal for a two or three days stay in the old city of Toledo

Stavo 3 notti in una tour di vacanza Leger. La stanza era ok. Aveva una cassaforte (ma non era assicurata al muro che lo rendeva davvero un po' inutile) mini bar/frigo e asciugacapelli. Con aria libera che si e' imballato la nostra mattina scorsa. Il ristorante è molto ricco e si trova anche in una stanza di sovraccarico. La zona del bar di stile caffè non è abbastanza grande per la dimensione dell'hotel, anche se c'è una grande zona salotto vicino al tavolo di ricezione e entrata, mi sento sempre che perdi un po' di atmosfera in queste zone. 2/. Non potevamo ottenere acqua fredda dal tappo del miscelatore o dal doccia. Era acqua calda o niente. 3/. C'era un ferro disponibile su richiesta, ma sembrava solo uno. Quindi se un ospite si teneva su di esso doveva andare senza.

We have spent three weeks in Spain; traveling to Barcelona, Seville, Madrid, and Toledo. The hotels have been top notch and the staffs have been friendly until this Eurostar. Let me first say that we were previously at a Eurostar in Barcelona( the Grand Marina) and received superb service. When we walked into Buenavista not one staff member said hello or hola. We initiated the exchanges. No smiles nada. No offer of water which was set up I assume for guest. I did notice that the staff was much friendlier to those who spoke Spanish. Check in was quick but image our surprise when there wasn’t an offer to have someone cart our bags to our room. We had been traveling all day since 7 AM and reached the hotel at about 3:30 pm. It was hot and we we’re definitely bedraggled. We came to Spain not knowing the language well but have successfully used Goggle Translate. When we went to dinner the waitress admittedly didn’t speak English which was fine, so we used our translator. Once again we were not greeted and staff was reluctant to speak with us.The first waiter said he didn’t speak English and after we got him to understand our room number, he grabbed another waitress and “ had her deal with us”. I understand some Spanish. It was clear that neither waiter wanted to attend to us. After asking for our drink orders we were told “ no”. When I asked for a drink menu she said they only had wine and beer, but I later saw a couple with what appeared to be a cocktail. After selecting and receiving grilled beef tenderloin. The waitress NEVER CHECKED BACK to check on us, until I waved her down for the bill. During dinner staff were around but ignored us. This unfriendly and rude behavior happen again at breakfast. No greetings were returned and again they were obviously friendly to the Spanish speaking guests. Typically at buffets dishes are removed from the table so that you can use a fresh dish. While other guest had dishes immediately removed ours sat in front of us from 8:00 am until our departure at 9:00 am. Let me correct myself. Right before we left one plate was removed. Front desk staff did call a cab as we requested but again they appeared u happy to help us. Honestly, we have been stunned by the ongoing pattern of disregard and unfriendliness. I usually right reviews AFTER I return home.Im writing this while I’m still here. I’ve just returned to the hotel from an outing and 1:30 PM. When I went upstairs my room key no longer worked. The front desk attendant rescanned it but offered no explanation and again was unsmiling until she accidentally ( I assume) flipped the key so that it landed in the counter instead of my hand. The room wasn’t cleaned but perhaps they, like everyone else have a staff shortage. I’d rather have a “dirty” room and polite staff. I’m not sure why but Toledo Spain in general has been the least friendly place. I don’t like making global statements but …. .I’m really glad that we’re only spending two nights here. The hotel is b

Poiché la mia moglie è stata rubata in una sala privata al secondo piano e con un cameriere che controlla l'accesso al buffet, il ladro o i ladri passato per la ricezione è andato al buffet parlando con il cameriere q che controlla l'accesso (perché l'ho visto e mi conferma) eppure non so perché gli hanno lasciato rimanere nel salone (perchè mi hanno chiesto di passare) e in un casino ci hanno rubato la borsa. Credo che dovremmo essere molto più attenti all'accesso, vedremo come finisce. Tra i 3000 € Q hanno preso dalla carta e più di 1000 € per perdite per contante, mobili, occhiali, chiavi auto, ecc, il soggiorno mi ha fatto per un picco. Non lasciate nulla negli occhi In linea di principio l'hotel rifiuta qualsiasi responsabilità e mi dicono che non hanno alcuna assicurazione per rispondere del furto, vedremo se il consiglio sanitario può mediare in questo caso.

Toledo Tristayi Hotel, l'ambiente è buono. Il servizio serale deve essere organizzato in anticipo. In generale, nessuno alla reception dopo le undici della notte.La camera da letto non è bloccata e deve essere pre-contatto alla reception.Ci sono bisogno di un cappello e così via, e contatta la reception in anticipo. La pulizia della stanza è chiara, va bene.

Ottimo. Simple, ma ha soddisfatto le nostre esigenze per 1 giorno. Attenzione meravigliosa!! Spogliatoio ottimo, solo la scatola senza chiusura, che provoca un inondamento nel bagno, ma fuori di questo, tutto 100%.

Situazione molto buona, 15 minuti a piedi al centro. Lavoratori molto piacevoli, ti spiega tutto quando arrivano e ti orientano con una mappa. Molto pulito e colazione molto buono. Parcheggio vicino a gratuito e davanti all'ostello ci sono alcuni siti, se c'è fortuna si può lasciare lì la macchina.

This is the first time we have stayed in a Parador and based on this experience it won't be the last. The hotel's location is magnificent, set on a hillside overlooking the old city of Toledo but with easy access from the Autovia. Check in was a pleasant experience and later when we needed help printing our barding passes the guys on the desk certainly went out of their way to help. Breakfast was excellent with a wide choice of cheeses, meats and fish. Cooked options were available but we were more than happy with the buffet. The view from the breakfast room is outstanding. Finally I come to the room. We had treated ourselves to a Junior Suite which consisted of a bedroom, a sitting room and a large bathroom with both a walk in shower and a sunken bath. Each window gave the wonderful view of the city both by day and at night when the main buildings are floodlit. As well as coffee there were complementary soft drinks and water in the fridge together with a couple of tins of nuts. Check-out was not until 12 and we would have lingered until then had we not had a flight to catch.