Charles
22 gennaio 2024
This is my 2nd time booking this hotel, it's not convenient for shopping coz it far from the shopping areas. I have no choice because I got something to do in that area.
I would like to "complain" to the hotel receptionist, that the guy is really impolite and rude.
First of all, the receptionist lost my booking details saying I did not book the room, and then yelled at me to check with my agent company, which is TRIP.com.
After checking, he gave me a room which had guests occupied. The most awkward thing is I came to know it when I opened his room's door.
I cannot expect such a stupid thing to happen in such a modern city, particularly since the receptionist communicated with me not in-person, but through skype. I cannot even see his face.
I finally got a smaller room (for 3 adults) than I originally requested, and the arrangement took me almost an hour...
I will not book this hotel again!!!!
Everyone should try to avoid such Hi-tech hotel
Traduci