Muhizi
11 ottobre 2023
Nothing against the staff, I guess they were just doing their jobs, but the policies of this hotel absolutely suck, just terrible.
First they said if arriving early call or email hotel for arrangements which we did and they declined. We got there early after a really long and gruesome flight, they kept our luggage and said come back at 16:00, did our best to explore as tired as we were. We come back at 15:30 still we have to wait.
Now I would assume considering japan being the “efficient” country it claims to be our room would atleast be ready 30mins before, nevertheless we waited, wanted to extend our booking but apparently we have to go out again wait till 16:00 and get into the next booking. How that logic works, I have no clue..
I did see a number of people come in while we were waiting and they go their keys before us so not sure what that was.
This was quite a tiring day, hadn’t slept for 24hrs, so not happy with the service had it been another day who knows.
Traduci