HOTEL ReONcE Shibuya

5 nights as a family of 5. The very cood: Location, location, location. Just 5 min walk from Shibuya Crossing and Station. While still on a relatively quite road. Cant beat the location. The Good: Clean place. Bright with lot of windows. Had all the basic required amenities. Slept a family of 5 with 3 grownup children comfortably. The Not So Good: We couldnt find the place as at forst as there was no signs or property name/number. Second, we didnt receive the access code till.we reach the property and we had to wait in hot and wet conditions (raining) outside till the access go sorted out. The elevator and hall area outside the apartment's door is so smal that only 2-3 people can stand at once. You have the keep the elevator door open to stand 4th or 5th person if togather. So entry was not a plesant experience for us. There are tablet screen next to apartment door with 24/7 help which was quick to sort things out. The Bad: Dryer in the washer didnt work and we had wet clothes theoughout our stay to be dried on chairs and tables and other hangers. This made the living area congested for us and not fully usable. And the Air Conditioner in the main living area kept turning off despite the settings being continously on. This was not pleasant in the hot weather. The bedroom Air Con worked fine so it did help to manage the overall temperature a bit. We asked for assistance to fix these two things and the help never came so this was very dissapointing.

Convenient to Shibuya The check-in is horrible. Make sure you have the phone number ready to call so you can get in. Place is located very close to the heart of Shibuya. It’s loud due to the where it is - price for convenience! No couch but it’s a very functional place if you need four beds in one spot.

Very comfortable and equipped with everything we needed. Spacious apartment close to Shibuya station. Great communication with host