Utente ospite
25 settembre 2024
This hotel was TERRIBLE! I have never been made to feel such a nuisance and so unwanted as a guest in a hotel, anywhere ever! Firstly the good points, the room was spacious, and the outdoor pool areas nice, and the view was amazing, and parts of breakfast were nice. One member of staff was standout, the young man who worked om reception and got our car for us (thank you). Other than that it was just awful. The lack of care was staff was staggering. At breakfast there were so many staff members standing about, laughing, looking at their phones whilst people were waiting ages for hot drinks and basic service. Our room was very basically serviced each day - not sure why they bothered they did such a poor job. The staff round the pool areas didn't want to serve anyone, we had to ask for everything (several times), including towels. Glasses and plates stayed outside for days at a a time. None of the nice outside areas were laid out as no "beach part" was on. The worse thing was cost of everything. It was a complete rip off. We didn't eat in the hotel after the first day we had lunch. Two tiny salads and two beers cost £75. Don't stay here unless you want to be ripped off and treated like you're a complete inconvenience to the staff.
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