Utente ospite
19 ottobre 2023
Booking was done by me for my driver..as our hotel didn’t have driver room facility. When we reached this hotel, the check in person demanded 12% more than Agoda price mentioned on the bill which was all inclusive. I explained it was non refundable booking and total charges are mentioned. Even though I agreed to pay and asked for a receipt..He insisted on not giving any bill receipt and then asked for 900 Rs and told me to forget about Agoda booking and that he will give me a fresh booking. I explained to him again my booking is non refundable and I will be charged by Agoda later on l..he refused to give the room inspite of showing him the non refundable confirmation. It was a booking done for my driver to rest in a room instead of a car..I would have anyways tipped him more than that, if he had been nice..however his means of making money this way don’t make sense to me. I don’t understand this concept of under the table money. We just left and booked another hotel and informed Agoda.
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