Select Hill Resort

منتجع يقع في مكان مرتفع مما يجعل الاجواء جميلة عكس وسط تيرانا طاقم الاستقبال محترم ومتعاون اسعار المطعم والمساج ممتازة ليلتين كافية للإقامة فيه - للأسف هناك منظمين حول المسبح الخارجي يضعون المقيمين في المنتجع بالكراسي الخلفية المحيطة بالمسبح والكراسي المباشرة للمسبح للزوار !

A beautifully situated hotel in the mountains. Stunning pool, high quality sunbeds, great cocktails at affordable prices. A lovely restaurant too! Slightly chaotic (but well intentioned) service, but I became accustomed to that after a while. Overall a really positive experience and the pool setting was hard to beat. Special shout out to Roy the porter, KC on reception who looked after me amazingly well after a room service slip-up, and Redi in the restaurant who was very attentive and organised a free fruit platter. I'll be back!

Upon arrival, after we had paid, we were offered five sunbeds and one beanbag, even though we had paid for six sunbeds. The staff, who were very rude and unprofessional, then moved us under some canopies where there was hardly any sunlight at all. When we pointed this out, we were told that all the other spots were either occupied or reserved, even though many of them were empty and we had previously been informed that reservations were not allowed. Later, when we went to the restaurant, one of the dishes we had ordered was forgotten, and despite reminding the staff several times, the issue was not promptly resolved. After spending a considerable amount of money at a five-star hotel, I found this treatment completely unacceptable. It felt as though we were treated this way simply because we were not locals.

This place is beautiful but there are some strange things that don’t seem to fit for a 5 star hotel. When we arrived there seemed to be some miscommunication about our room and they moved us to another, but there receptionist was not very friendly about it. During the move, I lost one of the key cards and again the receptionist was annoyed and said she can’t give me another one. I said I would pay a replacement fee, which she gladly charged. It was only $1, but I have never been charged a fee for a lost, plastic key card. Then it turned out they have the AC off and it’s not available to guests during the spring time, although our room was 24 Celsius. Then I asked if they have laundry service or an iron as we were there for a wedding and I needed to iron my dress. They looked at me as if I’m from Mars and explained they don’t offer this service. I realize these are not huge dealbreakers, they all just seem a bit weird to have attitude about. Attached is a picture of the lobby couch. Looks like dog hair.

JUST DONT STAY HERE. Horrible experience. I feel like we were scammed, their marketing is great, it looks like a beautiful 5 star hotel in their advertising. IT IS NOT A 5 STAR HOTEL! 2 star at best. Service was the worst I’ve experienced in Albania, hostile and threatening bar and pool staff, they were literally angry when you ask for a drink. And as a woman I did not feel safe here. The food service was slow, food inedible, stale bread and very overpriced. The breakfast was pitterful, coffee and juices undrinkable, flies in the lukewarm warm sausages, filthy benches. Room was dirty. Balcony door didn’t even open so no access. Coffee machine was broken. Hair in the shower. No drinking water. Do not restock any mini bar etc. tje pool is more like an outdoor club with techno music blaring all afternoon. Hotel guests are treated poorly and only designated to a small pool area. No drinking water. horrible rude staff and security at pool. having to pay 2 euro for a bottle of water.My further list of complaints is huge and won’t fit on this review. Very upsetting as we spent a lot of money to stay here for 5 days. Luckily after checking out of this hell hole we went to a fantastic hotel in Tirana which was the highlight of our trip and could not fault it. Just don’t make the mistake of staying at Select hill. I am a avid traveler and will be telling everyone I know going to Albania not to go to this place.