Areela Boutique Hotel

I spent two weeks travelling in Albania and this hotel stands out for the poor experience I had. The reservation was for a king-size bed, which turned out to be a double. I had written ahead of time to find out about transportation from the airport, but never received an answer. The AC unit in my room leaked terribly (in very hot summer weather) and I had to insist three times to get a bucket to contain the water. When the repair man came, he wasn't able to fix it and left the ladder in the middle of room. I later received a call at MIDNIGHT to ask if another repair man could enter the room. When I pointed out the hour, I was made to feel bad and let the man in, who was still unable to fix the unit. My friend who came in on a different flight, was told a driver (arranged by the hotel) would be waiting at the airport, but no driver was sent and the hotel simply said that "this sometimes happens." When I asked for a blanket - I was told that they did not provide additional linens. I was supposed to stay an additional night here at the end of my stay, but my flight was changed to a day earlier. I asked if it would be possible to change my reservation as well - but never received a reply from the manager (who was absent the whole time) and ended up booking at another hotel and losing the money from this reservation. The only good thing about the stay was the breakfast, which was not included and I had to pay additional for.

Very good hotel 🛏 🛎 Excellent staff 👏 👍 👌 Very near to the center location 👌 The rooms are very quiet 🔇 Excellent breakfast in the lobby 👌 Also the hotel offer the taxi service to pick up from airport and to drop off. The decoration of the hotel it is perfect 🥰

It didn't start well when I was shown a room much smaller than the one that I had booked. When I complained I was told that I would need to wait for my room to be cleaned. I had booked a city view room but there was no view of the city at all but rather a back street. The stairs to the room from the reception are very steep and no help was offered. The bed was very comfortable and the room was a decent size. Breakfast is very poor with no choice. You get what you're given. The hotel is very well situated and about a 10 minutes walk to SkandSkanderbeg Square. Although the staff are friendly the fact that they had not given me the room I had paid for did leave a bitter taste and had I been staying more than one night I would have complained more.