Terimore Lodging by the Sea

Go elsewhere. They provided a room access code that didn't work and no after hours phone number. ******* couldn't reach anyone and the motel phone goes to voice mail in the evening. We had to leave and drive another hour to the nearest hotel with vacancy. The staff was completely unapologetic and provided no explanation when replying to my messages 2 days later. They clearly don't care and the other reviews reflect similar experiences.

Lots of issues, deal was different to promise and no customer service. Based on my experience, I wouldnt book here again. Bottom line. Don't charge so much if you don't have good standards and customer service. 1. No one on site we arrived. Waited for email response for an hour in the car. 2. Eventually spoke to a staff member who seemed very annoyed about our arrival. 3. Room was not cleaned from previous occupants. 4. Went back to annoyed staff member. Waited for 15 mins and they eventually provided another room. 5. Room was not the same. Originally booked a room with bay view with two beds, but now facing the street with 1 bed. 6..Emailed the customer service email and requested a discount as the room was on the street. I have never received a response or an apology to any message I sent. I guess they figure they already have my money.

We stayed in the queen room with no view and paid Holiday Inn prices! Very small room. Communication before the stay was done solely by email and text. No one answers the phone! The person at the desk knew nothing. I had to go to the office to get the WiFi code and there wasn’t even a hair dryer in the room. The hotel and room is old. It was reasonably clean, the bed was soft and there was heat. No air conditioning though. If you must stay here, pay Motel 6 prices and get a room with a view. That would redeem it a bit. There is no free breakfast either.

First of all, the images of this property do not accurately reflect what it looks like today. The listing makes it seem all rooms are ocean view/ocean front. They are not. We spent nearly $300 a night to stay in a room at the back of the hotel that overlooked the slums in back of the hotel. It's not even the same color as the photos. And there are most certainly not pretty flowers hanging outside. We moved the bed around (which was on wheels, by the way) and discovered the end table next to the bed--which was previously hidden--was covered in mold. The bathroom was so small you had to move your knees to the side when sitting on the toilet, since they wouldn't fit out in front of you. The kitchen was long and skinny. And there was a sign stating you'll be charged $20 if you leave any dishes unwashed. Nice. The worst part was the rudeness of the staff. When we pulled up in front of the door of our room to unload, it was less than 1 or 2 minutes before someone texted us telling us to move our vehicle. We weren't planning to stay there long--just long enough to unload. Then, when we returned from dinner, the same thing happened, instead this time the person who appeared to live in the front house came outside to tell us to move. Our vehicle wasn't there for even 60 seconds before we were told to move. It's possible the rooms facing the ocean are nicer, I wouldn't know. But I don't think the property should be asking customers to spend money to rent room #9. I should also mention the "office/front desk" was closed, so all communication with the hotel staff was by text. I want to add that I didn't book this expecting a luxury stay. However, I did expect a clean, quaint, imperfect-but-acceptable room. IT WAS NONE OF THOSE.

Opinion- Truthfully- As one who has been in the industry for 34 yrs and has a degree in Hospitality Management and manage a hotel. This property has potential- Shady maintenance- Shady housekeeping. Paint job Horrific inside- paint peeling off and honestly- we didn't use the bed nor any of the towels (1 kitchen towel to wipe stuff down) ect offered because we felt it was dirty. Beautiful view but that's it..wine:cheese fire pits would add soo much-again tons of potential- if the owner is seeking someone whom can take this property to the next. Have them reach out.

The view is great, but that's about all this place has going for it. All I wanted was a hot bath after a long day and 8 mile bike ride, but after the bath tub wasn't even half full, the water went cold so that was really disappointing. The bed advertised as a queen is actually a full so they need to update their room descriptions to reflect the truth. Not to mention it's hard as a rock and woke up with a sore back. The bed is also on wheels like the bed I had as a child, so it gradually rolls away from the 'headboard' attached to the wall, then your pillow falls back there which is annoying. Fiance just found out the coffee maker doesn't work, all I could do was laugh and say I'm not surprised. There's a microwave and fridge, at least those work. The fire alarm is missing, so be highly aware of fire hazards.