TJ Border Suites by Hosted by Me

Llegamos al hotel. No habia luz electrica. No existia atencion alli. Nos cumunicamos por whats app y nos comentarom q se iba a solucionar y no se soluciono el problema de la corriente. No existian toallas para bañarse. Ni jabon.ni papel sanitario. Ya despues no pudimos comunicarnos mas. No teniamos carga en los celulares Estabamos cansados de 6 horas de vuelo. No habiamos comido y la habitacion no era como se anuncia. No teniamos donde cocinar. Y al no haber corriente no podiamos cerrar la habitacion pues sistema electronico. Y pues obviamente no nos sentimos seguros. La situacion de la corriente no se soluciono hasta el otro dia y decidimos retirarnos hacia otro hotel esa misma noche, apenas estuvimos alli una hora y al ver q no habia solucion nos fuimos Por esa razon nunca ocupamos la habitacion y les tratamos de contactar por la aplicacion y siempre dicen q no es el horario para llamar. Asi q desafortunadamente nos sentimos estafados. Pues escribimos a la aplicacion y nunca una respuesta acerca de al menos un reembolso pero nada.

1) Getting back to this place is a cluster of confusion. It’s right at the border so google made us go thru the lanes going back to San Diego. We got lost and went in circles trying to get back, and several times having to drive tall the way to ask the Federales if we could make a U turn back into TJ. 2) I experienced bad communication with the host, needed clean towels and it took 2 days for them to reply back and get me towels. 3) sent pictures of damages to host and got no acknowledgment back from them. There was some sort of grease squirted on the ceiling, walls were dirty window being held shut with a piece of string.

Very Dirty and Smells Bad the Beds Non Comunicate with the Customer's To Access the Building

The area was calm and the suit was perfect for me and my family really recommend it and we are looking forward to book with you guys thank you

Honestly nothing was unique about the place. The pictures are from years ago I am assuming. The person who greeted us was kind. The place was dirty. Kitchen counter were dirty and sticky. Shower needs a deep clean. Overall 4 out of 10.