Hôtel Les Suites - Maison Bouvier

Stayed 4 nights in December 2024. We were in a ‘Tradition Suite’, which is for 4 people. The main bedroom had an ensuite bathroom and was open to the lounge area. The second bedroom had an ensuite shower room and a door separating it from the lounge area and other bedroom. The suite was spacious, clean and well equipped. Beds were comfortable and there were plenty of TVs although they only showed French stations (with a facility for ChromeCast.) The heating controls were straightforward and had the desired effect. Staff were helpful and friendly. Bathrooms were annoying! The shower room had absolutely no door separating it from the bedroom. This means there was a total lack of privacy for the shower room user. I have no idea why no door was fitted. The main ensuite bathroom didn’t really allow for showering. There was a shower head over the bath but only for use when lying in the bath. Also, the provided toiletries were bolted to the wall. I know there is a growing trend for this which is justified by its eco credentials but in an expensive hotel like this, it’s not a good look. Also, and worse, is that they were fixed to the wall far too high up for the bath user to reach with any comfort. The his and hers hand basins both had improperly adjusted plug lifts. One was stuck too high and so the bowl would constantly drain and the other plug was too low so the bowl emptied too slowly. Also, the bathroom door wouldn’t close properly. The wooden floor looked good but meant we could hear intrusive footsteps from the same wooden floor upstairs - it sounded like they were wearing clogs! Breakfast was a little disappointing. No fresh fruit salad - whole fruit was provided for use in the smoothie machine. Also, the space is quite limited and so, at busy times, people seemed to bump into one another. FYI - I should mention that the WC was in a separate room (not within the bathrooms) but had no hand basin thus necessitating a little trip to the en-suite which was annoying at night when you are trying not to disturb your partner. I think this may be a French cultural thing as I have experienced this elsewhere and don’t criticise the hotel for this.

From the moment you arrive the staff are on hand and ensure your stay is as perfect and comfortable as possible! The customer service and experience is the best I have received at any 5* hotel. The rooms are spacious with every amenity covered, the bar is a lovely informal space for drinks or a family meal. Drivers are on hand to take you anywhere you need. Our kids also really enjoyed the children’s spa treatments. We will be back for our family ski holiday every year, we really couldn’t find anywhere better or value for money. Well done Maison Bouvier team!!

The hotel is superlative in every way. The staff are the highlight from long before we arrived through to personally seeing us onto our transfer back to Geneva. The downstairs amenities are delightful and comfortable; also relaxed and relaxing. I could eat their breakfast forever. The rooms are spacious and comfortable. Definitely going back and would recommend to anyone who likes being comfortable and well looked after.

Exactly what luxury is about for me. A great service but discreet for all the team. Everybody working to make your holidays joyful, successful and unique. The breakfast is perfect to be ready for a nice journey of ski. The availability of the car service to be able to go easily at Tignes Le Lac is unique. The smile of the team for any request is really pleasant.

Hotel was very nice and comfortable, in a very central location. The staff were very helpful, friendly and the shuttle (driven by Eddie & Ralph) to and from ski lifts was really convenient. Spa was very relaxing after a day skiing. Only issue is that the bar is more of a restaurant and busy so residents need to book a table in advance even if they just want a drink in the bar which is not ideal. A separate residents only area would be a welcome addition. First visit to Tignes and it didn’t disappoint.

I stayed for 5 nights with my wife and a friendly couple. The hotel is overall excellent. The staff is extremely friendly and helpful, the rooms are spacious and well - proportioned and the hotel bar is really cozy, with great food and a seemingly endless wine list. All in all, a great experience and highly recommended.