Résidence Borsat IV - Vacancéole

Ho avuto un'esperienza molto positiva al Vacancéole - Le Borsat IV. Fin dal mio arrivo, il personale della reception è stato gentile e disponibile: mi hanno spiegato dove trovare gli impianti di risalita, i negozi, le tabaccherie e i bar. Anche gli altri membri del personale dell'hotel sono stati cordiali e competenti. La posizione è perfetta: a pochi passi dalla seggiovia TUF, accessibile tramite il deposito sci. Da lì, si può sciare fino ad altri impianti (Bollin, Tichot) e prendere la funicolare per la Grande Motte. Il balcone del mio appartamento offriva una splendida vista sulla Val Claret, sulla seggiovia TUF e sul bar Avant Garde. L'appartamento in sé era ben attrezzato: una cucina con tutte le stoviglie e gli elettrodomestici necessari: macchina per il caffè, tostapane, bollitore elettrico, microonde, frigorifero, lavastoviglie e piano cottura a quattro fuochi. C'è un bagno e un WC separati, che includono una vasca da bagno completa, ideale per rilassarsi dopo lo sci, uno scalda-asciugamani e un grande specchio. C'è anche un altro grande specchio nella stanza principale. C'è un ampio armadio e posti letto per un massimo di 4 persone. Dato che ero da sola, ho potuto scegliere il cuscino più comodo: c'erano 4 set di cuscini e piumoni. E infine, il prezzo! Ho soggiornato per 4 notti durante la fine della stagione (dal 29 aprile al 3 maggio) ed è stato molto conveniente. Lo consiglio vivamente!

Abbiamo apprezzato molto il nostro soggiorno. Gli standard sono all'altezza del prezzo, ma la posizione è superiore a tutto il resto. Si arriva direttamente alla partenza della funicolare della Grande Motte, il che significa essere i primi in cima.

I was few times in 4 pc. apartment. Apartment is near center of Tignes building have two lifts, correct clean, have dishwasher, tv, balcony , ski locker is ski in and ski out, just near ski lift's it's perfect for skier's. Reception staff is very kindly.

Our experience at the hotel was incredibly disappointing. After a full day of travel, we arrived past 11 pm only to find no one available to assist us with checking into our rooms, despite numerous attempts to contact them by phone. Forced to endure negative temperatures, we ended up sleeping on the reception floor until 8 am when the receptionist finally arrived. Instead of offering an apology, she shockingly began screaming at us, displaying a sarcastic, rude, and unhelpful attitude. Adding to our frustration, we were required to pay a 300 euro deposit for each room, a fee the staff seemed intent on retaining by any means necessary. Suppressing our complaints about the harrowing treatment, we endured further aggression from the receptionist just to gain access to our rooms. To our dismay, the nightmare continued as we discovered the room was excessively dirty, lacking bed sheets (available at an additional cost of 50 euros for stained and dirty sheets). The window had a gap, allowing cold air to permeate the room, and the heating system was barely functional, leaving us without sufficient duvets. The broken fridge with a malfunctioning door, unclean toilets, and the absence of towels or toilet paper further exacerbated our ordeal. Adding insult to injury, the only provisions left in the room were cleaning products, a cruel reminder that guests were expected to fully deep clean the apartment upon checkout. Failure to meet their standards risked losing the deposit or facing additional charges for missing items in the rooms. In light of our dreadful experience, I strongly advise against choosing this accommodation, even if it appears to be the only option available. Our encounter was nothing short of a nightmare, and based on conversations with fellow guests during our stay, it seems our experience was not unique. I can assure you, this is an establishment I would never consider returning to.

1 star is generous. Literally anything you could review is as bad as it could be. The reception staff are horrible and rude, they said they cannot be bothered to help thinking we couldn’t speak French. Rooms are dirty, items are missing which they will charge you obscene amounts to replace, sheets have bed bug stains, the duvet covers provided have no inside, you are expected to wrap them up in a single layer cover with nothing holding the duvet in, rooms are dirty, there are literal bouncers patrolling corridors telling you to be quiet even if you are speaking in low volume, they provided us one key for a 4 person room, beds are uncomfortable, freezer was broken which they charged us for, and there is absolutely nothing good I can say about this place. 0/10 (-1/10 but location brings it to 0/10) Just take a look at the ridiculous cleaning expectations they have as provided in photo, despite a 3 hour delay in giving us the room, forcing us to wait 3 hours outside in the cold (yes they didn’t even let us wait in reception). I can guarantee no cleaning was done in this time, as you have to put on sheets, bin bags, etc all yourself and room was still dirty on arrival

The apartment is well located for ski in and out, lifts are very close to the property. The room is a good size, the facilities in the room are good for self catering. It was nice to have a balcony with a view of the slopes. The car park is 15 euros per day and is underground with plenty of spaces. There is a lovely bakery next door and a great pizza place across the street. Out of reception hours key pickup is possible but you need to phone after booking to leave a deposit. The shower could've been more powerful, on arrival the place was alive with parties in other rooms but this did quieten down at midnight, to be expected I guess in Tignes. The two sofa beds are ok to sleep on. The heating in the room is a little random as you turn it on and then it randomly turns itself off. There are constant reminders around the property and the room to clean the whole apartment before you leave, its mentioned numerous times you will be charged 100 euros if its not up to par when you leave.