Bearland Paradise Resort

Pool was good but the services are poor. Lack of man power. I paid for almost 7k per family room pero natulugan lang kami wala gd nag abut ang water na request nmun, wala kamn baklan sang water within the resort. Ang food ka 3 ko mag call sa reception using my own phone ky bisan telephone sa room wala. Ndi man 24hrs ila reception. Around 9amto 8pm lang.  nag ask kmi na pa deliver ang breakfast sa room. And they said ok. Ka 3 ko mag ask. Ok dw. And ending 9:30am na nga hulat nmun sang breakfast wala japun. Ndi dw cila ka deliver, need sa restau dw nila mag kaon. Edi wow. Food is like carenderia style. Ndi pa init ang breakfast na gn serve

In my opinion, another misleading listing for a room. Seems to be a constant theme in the philippines. Room was listed as a shared kitchen with no kitchen available. Only a refrigerator and a big sign posted. No, cooking you can't cook. It's not a kitchen.. Bed was listed as a double sorry. It's a twin size plus slightly bigger than a normal twin. Left me with so much back pain. I had to take muscle relaxes and painkillers. The week that I was there just to be able to sleep on it. The staff was exceptional. I appreciate all their hard. Work and efforts. Thank you. But I will not return to this location and I will be Larry of any listings of any businesses while I'm in the Philippines in the future. Sad to say it's leaving a bad reflection on the Philippines itself. Which breaks my heart

We had a great family bonding @ Bearland. The pool is considered great which we enjoyed much during our stay. However, we are disappointed with the service/accommodation they offered given the price we paid. I paid SGD96 which is equivalent to almost 4,000/ night for my booking @ ******* in August, but the moment we reached to check in at around 2:00 pm, we were advised to wait cos the room was not yet ready and they're only able to accommodate us @ around 3:30pm which is late yet upon check out, were not given any grace period but asked to check out on time (12:00 nn). Also the room that they provided us (Siegfred Bungalow is not appropriate for 3 occupants, as it is designed for big number of families. We no need a big space but a comfortable one. Just to highlight the heater is not working and the shower head is rusty, old and not working well. From my booking deluxe budget A is stated but I think it fell short cos we had also experiences from the past which we paid lesser yet our accommodation was beyond our expectation. On top of that, there was a water supply problem on the night of our stay, we had to look for the guard to inform as there's no telephone available in the room for any emergency concerns & no staff at the reception at that time. These are just constructive feedback which the management can improve. I know you can do better if you prioritise the comfort and concern of your customers. This is just our experience, others may have different.