Shangri-La Hotel Tianjin

I had a wonderful stay - this was made so by the attentiveness and cheeriness of the staff. In particular, Ruby did a fantastic job at checkin and Maggie and her colleagues at Horizon Club were so welcoming. Definitely returning!

The view is incredible and the staff is very helpful. The hotel is well located. It provided a covid 19 test service for its guests which was very convenient for us.

【江河景房】天津五星酒店性價比之王～～位置絕佳，所有房間都可以看到海河。觀景角度絕佳。衞浴乾濕分離，特別棒。 🚗 交通：提車場位置很多，旁邊也有大型商場。對面就是海河。 🔔服務：小哥哥小姐姐都很温柔很有耐心

這酒店的床上用品，真的是超舒服。住過非常多的五星級酒店，床品是最滿意的。到了酒店免費給升級全景房，房間寬敞明亮，上傳的照片就是房間裏看到的景色。酒店位置非常方便，出門對面就是嘉裏滙。吃的逛的還有書房。打的去天津眼，也就15塊錢以內。不得不説，天津的海河兩岸夜景太漂亮的一步一景。酒店早餐超級豐富什麼都有。住這酒店，天天好心情！

天津香格里拉酒店 住宿非常的滿意 我定的是豪華閣 服務非常到位 豪華閣的下午茶點和晚餐的簡餐式的搭配 每個點心和茶點都是用心的去做的 豪華閣的小姐姐們對待客人也是盡心盡力 還記住每個客人口味和以及喜歡的菜品 客房的保潔阿姨也是一天兩次的清潔 健身房也是非常棒的 游泳池的水下音樂 讓你可以暢快的游泳🏊🏿‍♀️ 非常棒的一次入住 為香格里拉酒店點贊👍

地段特別棒，毗鄰着海河。房間落地窗可以一覽無餘的河景和城市風光。夜晚的燈光夜景更是讓人沉醉其中。看着美景，用餐都覺得更加美味可口了！ 房間衞生也很不錯。服務方面相對來説也挺好的。我個人覺得美中不足的地方就是送餐方面沒有考慮特別周全，我這個人經常會在半夜點外賣，但是酒店沒有送餐機器人也沒有外賣的送餐服務，每次都需要自己穿着睡衣下樓拿，覺得特別麻煩。如果能在這方面改進就好了。

非常驚喜的一家酒店，雖然設施不是國內我住過最好的，房間面積也不是最大的，但每一處細節，服務都很棒，從走廊到房間非常漂亮，處處充滿了中式元素，房間視野很好，能清楚的看到海河。洗漱用品是歐舒丹的，潤膚乳很好用，房間服務很貼心，喝了一瓶書就出門回來後發現又給了兩瓶，晚上會提前幫你鋪好地墊放上小卡片，很有儀式感。下午茶很不錯，早餐廳的經理也很熱情，泳池的水下會放音樂，浴巾礦泉水也會很快補充，服務和細節這種軟件方面都超越了上個月剛住的三亞麗思卡爾頓。酒店早餐廳的豆腐腦超級好吃，菜品種類超級豐富，酒店後面是嘉裏滙，裏面的陳**餐廳很不錯，下次來天津還會選擇這裏！

This hotel is good location and rooom is clean. Staff service is also perfect. If I travel to Tianjin again, I want to stay again.

The Shangri-La, Tianjin, is, and has always been our favorite Hotel to visit. This week was a special celebration for us, as we celebrated our 15th Wedding anniversary, as well as our 4th consecutive year in China. We relocated to another City / Province, about two years ago, and was unable to visit and enjoy our special Shangri-La. Prior to us moving from Tianjin, we used to celebrate all our special occasions and milestones, at this branch of Shangri-La. We would always spend our Christmas, New Years, and Chinese New Year's at Shangri-La. Now that we have returned to Heibei, we look forward to continuing this tradition. Things change over time, some familiar faces are no longer working there. However, the new team made us feel right at home again, and went out of their way to make our stay most memorable and special. As I mentioned to one of the team members, it's not the spectacular Lobby Lounge, nor the beautifully decorated features, that make the establishment, but rather the people. Without quality staff and superior service, no establishment can ever rely on reoccurring business. For as long as these values are in place, this Shangri-La can be certain of our patronage. All team members provided excellent service, from the bellhop, to the waitresses, from the front of house to the housekeeping and of course the management team. Special thanks to "Francis", the new General Manager, "Danny", the Food and Beverage Director, as well as "Billy", the "Food and Beverage" Manager. This trio of Management, ensured that we received the best service possible. Lastly, we would like to thank "Roger" whom assisted us with a Driver / Transportation, upon our early departure. No visit to Tianjin, would ever truly be complete, with visiting The Shangri-La. See you soon.