Wave Crest Retreat

Sadly we did not enjoy our stay. We had 9 nights booked however ended up only staying 1 night. We booked a garden view room and the pictures looked lovely. When we arrived we were given an inside room with a mottled window that looked out to the corridor (see photo) When we queried this, they tried to tell us that this is the room we booked when it was clear on our booking that was not the case. Added to this, the amenities as stated are not provided, there is no kettle, no hairdryer, no shampoo or body wash etc. Breakfast was ok but there are so many flies that it was impossible to eat. Other restaurants had fans at tables to stop this but they do not here. You could see the flies covering all the buffet food, and though they have covers for the food it did not stop them getting in and being all over it.  Sadly, given we no longer wished to stay as the room was not what we booked we asked for a refund for the remaining nights, they agreed and requested we make the request through *********** and they would approve. Very disappointingly, they did not so we lost all our money. This is bad business and not very kind given it was promised. Overall, I would not recommend this stay at all, the rooms are not what they look like in the pictures (or at least ours was not) they try and gaslight you saying that you did not book what you did and then they lied and took our money despite saying they would refund the remaining nights. I have no choice other than to therefore warn fellow travellers! Stay elsewhere!

The hotel is nice. In a great location, by the ocean, not super luxury like I think all other hotels there as well just regular island hotel! The stuff was nice and helpful, they were eager to let me check in as soon as possible as I arrived early in the morning. The next morning they also provided early breakfast for me as I was leaving early again, the stuff person named KK was taking care of me in the morning, serving my early breakfast and gave me a ride to the port! I recommend this hotel. Totally value the money.

The only good thing about this guesthouse is the location. The rooms we were given were filthy, moldy, and completely overpriced. The linens and towels were dirty, and the entrance looked like an abandoned building. A staff member even admitted these rooms are almost never used, but we got them because all others were full — even though we booked and paid a deposit two weeks in advance. If we had known the conditions, we would never have stayed here.