Hotel Best Western Plus a Thousand Oaks

I don't like posting negative reviews. I try to find positive things to say. But my stay here was the worst lodging experience I have had in many, many years. It looked pretty good online and the reviews here and elsewhere were decent. I don't know who is so happy with the place - when I got there it was obviously a bit run down and scruffy looking. I thought, ”Well, I'm here, hopefully the room will be good.” The first night my room was OK, not great but acceptable. Worn furnishings but fairly clean. Unfortunately the people next door had both music and the TV going loud with the door and window open, so I asked the front desk to deal with it. The neighbors were quieter for a couple hours and then got noisy again but I just put up with it. Then late in the night their bed started banging against the wall as they were going at it, so my first night wasn't great. I asked to move to a different room, which was a hassle but I did it. The second room wasn't quite as clean as the first, although not terrible (cleanliness-wise). Still, the worn furnishings and flooring made it feel a little crummy. Late that night, a woman at a nearby room started screaming as loud as she could and kept it up for 15-20 mins while pounding on the door, yelling, ”Open the F___ing door!”, ”Open the G__ D___ door!”, over and over. This went on until the cops came. A couple hours later, late in the night, she did it again but only for a few minutes and then stopped. The clientele at this place is questionable to say the least, as you can see from these two examples. There are junky old cars and trucks parked near the rear of the parking lot (abandoned? I don't know). I've stayed at the Motel 6 in 1000 Oaks twice and although it's a more ”budget” hotel, it's way better than this dump. The only positive thing I can say is that the guys at the front desk really did try to be helpful.

Amazing hotel! My experience with Americas Best Value Inn in Newbury Park was awesome! Staff took well care of me with a clean room after every Housekeeping Service! Clean towels and comfy bed and pillows! Cleanliness 5 STAR! Big parking lot and free WiFi! I will come back to this hotel anytime I need to..Manager is a great caring person! Your stay in ABVI will be a great experience as mine!