Luxe Inn and Suites

I really appreciate Brenda, she was so helpful in making my stay at Prestige Inn, in Dolton Illinois enjoyable, she was very professional and courteous i highly recommend Prestige Inn not only because area and location but more importantly because of the great worker like Brenda , to go above and beyond the call of duty just to may sure your stay was enjoyable. Thank you Prestiage Inn Thank you Brenda.

After reading the reviews I was hesitant about booking but searching for rooms with a whirlpool or jacuzzi was a bit difficult which is one of the reasons I decided to take a chance. With that being said, I was pleased with the results. The service was friendly at check-in, and the room was clean. The ceiling lights didn't work but the lamp was sufficient. The room was clean although I brought bleach and cleaned the jacuzzi my self. Overall, for the price it was worthit. Bonus the TV had a Prime subscription so I was able to watch my shows. LoL

Overall it was an awesome overniy stay I didn't expect the room to be this nice.. The spa tub was a decent size for two..The staff was polite and helpful.. I will definitely come again!!!

The rooms offered were not the rooms that were shown online!!! False advertising of price and interior is of rooms and amenities….

The hotel staff that checked me in was very rood! She was on the phone when I came in and she even threw my ID & Key card back at me through the window. They stay here was great but some of the hotel staff need to fix their attitudes and throwing my ID at me along with my keycard was very disrespectful

Room was dirty,people's was fighting and arguing all night long and to get woking up before 11am which is check out time we was woking at 8am to some people working and drilling on the room next to my room this stay was horrible and i would like a refund

The room was horrible hot water didnt come kn in sink mirrors dirty and lots of nappy hair weave all across the floor blending in with the carpet I accidentally picked a brush full up when i dropped my phone. Cigarette burns on everything omg never again

I've stayed at Luxe Inn & Suites before. The first time, the staff was friendly, competent, and I knew what I was getting into. The building is old and its a cheap hotel that even has hourly prices, so expectations weren't high. However, the last TWO TIMES we've arranged stays with the Luxe, we were met by an overweight man who treated us like we were an inconvenience to him for existing. When I approached the window, he didn't even get off his cell phone until I had finished talking. He wasn't working, he was just checking messages. He didn't even bother looking up our reservation he just kept repeating, "You'll have to make a new reservation, and reserved rooms arent available until 2pm next day" which didnt help me at all, I was there to get a room for THAT NIGHT. I came to get a room, if you can't help me with that, give your job up to someone who will. I just dont understand why people like this even have a job. Luxe is a great place when the Hotel Staff isn't disrespectful.

I would not recommend this hotel to anyone. I booked online, got there and that's when things just started to go wrong. We were giving a room key, we had to go back to the front desk five times telling them it did not work until they finally went to the room with us and unlocked it with the key and told us that we wouldn't have a key to the room until 5:00 p.m. when the security guard got there and he would be the one to fix it. So we asked for a different room and ended up having to pay more for a downgraded room. The lock was broken on this room, the floor was cracked and taped it down, the jacuzzi was filthy, the door did not shut all the way you could literally see daylight through it. The toilet constantly ran because it was broken. Worst hotel stay of my life!