YO1 Longevity and Health Resorts

Hi We was stuck in the elevator over hour crazy service crazy customer service most of things not working scam place

This property would be amazing if it were kept up properly. HOWEVER, we found that many of the hotel's facilities or services did not work-- for example, the ice makers on both the 3rd and 4th floors were both not only broken but disassembled, the ice maker on the 2nd floor worked but the hallway lights to get to it did not. The women's steam room was entirely out of order, which seems like a pretty large functionality when the wellness area functions featured by the front office and all advertising include a steam room and sauna. We were definitely bummed about it! To top it all off, there was visible mold in our room's bathroom. It feels like perhaps a resort that used to be amazing or might be again, but is in need of some serious maintenance by the ownership. We also booked massage treatments, but our service providers did not ask even cursory questions about injuries or goals for the massage, despite them each coming in at a $200 price tag. Overall, we liked the idea of this place but the experience was unfortunately disappointing in many ways.

I booked through ******* and although it was pretty expensive the options to stay kinda close to Bethel Woods are sparse. I booked a double king and had my rate, but when I checked out it was 399.00. I asked why and the woman said because I booked for one person(I didn’t see that when I booked since I booked 2 king beds) I was charged an extra $100 for the extra person. This makes no sense to me. It’s not like it’s an all inclusive resort.(Did include breakfast). My bf said the breakfast was chaotic and they didn’t have any food when he initially came down, there also was a spill but he couldn’t find anyone to help him so he moved a trash can in front so no one would slip. When he did get the food, there were good options and he was happy with the choices. With all of this being said, the place was pretty clean. The couches looked to have stains and the door was banged up but overall good. There is a gate to make sure you are a guest at the driveway and parking is easily accessible. The entrance is lovely and the property is very pretty. Not a super quick drive from Bethel. Ended up a quick stay because we got there late from the show, no late checkout. This was made very clear at check in. There also are signs at the desk showing the charges for any late check out. I did not use any amenities, so I cannot speak to them. Just seems overpriced and I was not happy about the extra charge

This place has so much potential but seems like they ran out of money to complete the thoughts. The boutique had racks but no products. Had a salon that didn’t open. Said had a movie theater but really it was just a tv in common area. Food was ok but website stated elevated vegetarian but it was all options. The staff are super friendly and helpful. Massage area was great. So place could be a destination but needs minor tweaks to make it more guest friendly.

Had a wonderful and relaxing stay at this hotel! The atmosphere was peaceful, and the staff went above and beyond by upgrading us to a suite—it was such a kind gesture. The room was beautiful and made the whole experience even better. Highly recommend!

Very relaxing. A lot of things to do on the property. Mike at the front desk was an absolute delight. Would return again.