akravchnko
24 settembre 2024
This accommodation is a complete disappointment and does not meet the stated standards. This hotel can easily claim 2 stars maximum, but not 5 stars. The only thanks to the administrator for a fairly detailed tour in Dutch around the hotel grounds and accompanying us with our luggage to the room, but this is where the positive impression ends. For your information, five-star hotels always offer guests a compliment from the hotel and this is not water. Moreover, I chose this hotel to celebrate my birthday and it was completely ruined, and the hotel did not even offer a greeting card. The room is absolutely outdated and tired. Cosmetic repairs and redesign are urgently needed. There are no glasses for drinks, only small glasses of ~70 ml. The floor under the sofa is completely ruined, since the sofa is right next to the window and they repeatedly tried to move it. It is impossible to watch TV on the sofa, as it is not comfortable and can only fit one person. Only a sheet as a blanket, you will not find a warm blanket. A stupid huge bathroom: there is a lime scale on the walls and floor, the fittings are not fixed to the walls. Blistering plaster on the walls all over the bathroom. Water leaking out of the tap in all directions. A sink full of water and clogged pipes because the water wasn't draining. The list goes on and on! An unpleasant stinking smell in the shower, and in the toilet there is terrible toilet paper, like sandpaper. The jacuzzi hummed loudly, trying to create bubbles that were not there, but there was only a strange vibration. All the "metal" elements are rusty and filmed. Breakfast: a complete disappointment. You have to pay extra for eggs. All the food is terribly salty, except for yogurt. The coffee was cold every time. There is no variety in the cuisine. Some workers from the kitchen were constantly leaving and walking around between the guests, adding to the food. The waiters are not trained to communicate with visitors. The pool: entering it by the steps is a real challenge. All the steps are in some kind of stones, which are painful to step on. The stairs are not fixed, entering the water is not safe. There are few places by the pool. The sun loungers are not clean, the tables are not cleared, bottles and glasses are always left behind by previous visitors. The sun loungers by the sea are completely forgotten by everyone. It is impossible to talk about their cleanliness. There were 6 umbrellas and 11 sun loungers for the entire hotel. They are all terribly dirty. The passage to the sun loungers is dirty, the beach and the area around the hotel are not cleaned. Horrible! The worst place we have visited on the entire island. You simply have no right to declare yourself as a premium class hotel and some kind of star rating. Shame! Clean up!
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