Utente ospite
28 maggio 2023
not recommend if you want a good trip. this hotel has very strictly rule and non flexible. staff is not professional at all, and deliver information very complicated. please be aware of it
- you will have to show all ID card of your group members, no matter you go with your family or couple. very annoy and take time when check in.
- I asked for extra bed, and fee is about 17$/person, and the receptionist kept saying couldn't put the extra bed in my room and tried to upgrade my room with +60$ extra pay (while my room is 35$ only and I already emailed about booking extra bed and got the response of one extra bed + breakfast ticket). after an hour argue, finally they agreed to put an extra bed in my room, everything was fitted, I have no idea why they tried to reject at beginning. second time tired of their service.
- the swimming pool is very tiny and dirty water. tiny like a family pool, not a standard of 4 stars hotel.
- there wasn't much food for breakfast, food & drink is out very quick and take a long time to refill, agreed that that was weekend time and they have more customers in their hotel. however they should well-prepared for this. and Breakfast area is kind of dark, they seemed try to save electricity.
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