Tiara Miramar Beach Resort

Très bien merci

We had planned to stay for the week but checked out after our initial two nights. The rooms are nicely decorated but shockingly dirty for a 5-star hotel. The rug looked like it hadn’t been cleaned in years, the toilet seat was loose, and the toilet brush holder was literally caked with grime. Throughout the hotel there’s a foul smell. Luckily it didn’t creep into our room, but in the corridors and common areas it was overpowering. It’s more sewage than sea breeze. Not exactly the healthy environment you’d expect, especially if you’re travelling with kids or anyone with asthma. The beach area is poorly maintained. There are two ways into the water: a straight metal ladder, and a metal staircase fitted with wooden planks. The staircase was covered in green moss, slippery to the point of danger, and one of the planks was missing from the bottom step. For older guests or anyone not paying close attention, that’s a real hazard. Not to mention the beach guy is never there, it’s impossible to order food or drinks. Avoid letting the valet touch your luggage or car. They scratched ours, and when we raised it, management hid behind the cameras and insisted the damage must have been there before. Unbelievably dismissive for a so-called luxury hotel. The property itself feels dated and mismanaged. Guests are even being poached by a manager from the neighbouring chateau who paddles over on a kayak … which says it all. On the plus side, the restaurant team were excellent. They went above and beyond every day, and the food was genuinely delicious. The front-of-house staff were kind too, but they’re working uphill against poor management and neglect. Maybe this place was truly special 20 years ago. Today it’s tired, unsafe in parts, and far from 5-star standards. Unless things change drastically, I can’t recommend it.

Just a perfect, maybe underestimated, hotel , excellent food and service, beautiful accomodation. Already 30 years our "second home". Pitty that the hotel is closed in December.