Hotel Courtyard a The Colony

Effettuato il check-in dopo essere stato in viaggio per venti ore. Dopo essermi finalmente addormentato, il telefono dell'hotel ha iniziato a squillare. L'addetta alla reception ha deciso che era opportuno chiamare e ottenere la data di scadenza della mia carta che dovevano utilizzare solo per spese accessorie poiché ho prenotato tramite una terza parte. Ho finito per addebitare la mia carta per la notte senza il mio permesso. Non professionale e non soggiornerò più in nessun Hampton.

We stayed at the Holiday Inn in Plano with 54 people. Quinn at the front desk was an amazing help; always ready to assist us and coordinate anything we needed. From helping our teams with breakfast, rooms, cleaning the conference room, and much much more. We truly appreciate his help and the entire staff who genuinely make an effort to be helpful and pleasant. We hope to be back soon!!

This Hyatt Place Hotel went above and beyond the normal overnight stay. It is clean, beautiful, and comfortable. The staff were so accommodating and helpful, in every department - check-in, breakfast, and the house keeping team. I HIGHLY recommend this hotel.

Alloggiare in Staybridge Suites Plano - The Colony, an IHG Hotel ti porta nel centro di The Colony, a 2 minuti di auto da Grandscape e 6 minuti da Legacy West. Questo hotel si trova a 6,8 km da The Shops at Legacy e 7,8 km da Centro commerciale Stonebriar.Approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto e una palestra aperta giorno e notte. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, un'area picnic e un'area barbecue. Gli ospiti avranno a disposizione la navetta gratuita che opera all'interno di 5 miglia.Staybridge Suites Plano - The Colony, an IHG Hotel include uno snack bar. Intrattieniti con gli altri ospiti al cocktail di benvenuto offerto in giorni selezionati. La colazione completa viene servita gratuitamente tutti i giorni dalle ore 06:00 alle ore 09:00.Potrai usufruire di accesso gratuito a Internet via cavo, un business center e quotidiani gratuiti nella hall. Il un parcheggio gratuito è disponibile in loco.Regalati un soggiorno indimenticabile in una delle 98 camere della struttura, dotate di aria condizionata e cucina con frigorifero e piano cottura. Dormirai sonni tranquilli su un comodo letto con biancheria da letto di alta qualità; tutte le camere sono inoltre dotate di un divano letto. La connessione Internet inclusa, wireless e via cavo, e la TV a schermo piatto con canali TV premium sono l'ideale per concedersi un po' di svago. I comfort includono telefoni, casseforti e scrivanie.

Extended stays are a breeze when you have all the comforts of home at the Residence Inn by Marriott Dallas Plano The Colony hotel. Our hotel is located in The Colony TX and convenient to Plano, Frisco, Lewisville. Less than 1 mile away, North Texas's newest entertainment destination, Grandscape is now open. Grandscape features outdoor entertainment, world class restaurants, unique shopping, home to NFM Nebraska Furniture Mart and family-friendly experiences. Scheels, the world’s largest sporting goods store and Andretti Indoor Karting are both at Grandscape. Legacy West, which is home to Toyota HQ and Liberty Mutual, numerous restaurants and shops, is 1.5 miles from our hotel and 2 miles to Legacy Park home to Ericsson and Frito-Lay. The Hotel is within 10 minutes of Five Star Complex, The Tribute Golf Club and Old American Golf Club. Enjoy all-suite accommodations featuring fully equipped kitchens, living rooms with a full-size pull out sofa and work desk and bedroom with a king size bed.

This is clearly where locals go to party. While it's clear that the place has been recently remodeled, it's still just trashy as heck. On our first night there we were woken up at 12:45am when our neighbors decided it was time to start blasting some music. I went over to ask them to knock it off... which they did for exactly five minutes. I complained to the front desk but the sole desk attendant was too busy checking people in to do anything about it. We gave up and packed our belongings to head to a different hotel - but we were talked into switching rooms and I was too tired to argue. Apparently the noisy guest was allowed to continue his party as I saw him glaring at me the next day. New room was indeed quieter - but I immediately regretted my decision when we passed a used dirty diaper that someone had thrown out of their room and into the hallway. The breakfast was disgusting, and there was trash everywhere. The stairwells smelled strongly of pot - and the same Whataburger cup was sitting on the railing the entire time we were there. Never again!

My wife and I stayed here for one night. Was checked in by a very polite, upbeat, great guy. Quin I think was his name. Great employee. Hotel is fairly new. Great colors and decor. Breakfast options weee great. Would maybe stay here again. Great location. Close to a lot of restaurants. Here is what is keeping it from being a 5 rating and changing us to a definitely would come back. First, the breakfast starts to late. 7:30. Second, they only have ice on the second and fourth floor. We were on the 1st floor. They said I needed to go to the second floor. I go up there, and the ice machine is broke. Then go to the fourth floor to finally get ice. Third. In the room. Found a couple hairs in the bath tub. Seen some finger prints in a couple different areas. Needed more k-cups. Ice bucket top was broke and didn’t look to appealing. So, that’s are take on it. If there’s to many little things like that, it adds up. But a huge kudos to the employees and breakfast quality.

A great hotel with nice staff, clean rooms, lovely amenities, and fabulous water pressure! Was a nice place to come back to after a day of business.

I booked a room through a Travelocity at Fairfield Inn & Suites by Marriott Dallas Plano/The Colony on Saturday May 18, 2024. When I arrived at the hotel, I checked in with the front desk rep Jennifer. I said to her “every time I check into a hotel my room is always by the elevator”. Jennifer stated yeah that is because you booked with a third party and we do not like third parties. I looked up at her and said I do not always use a third party to book my hotel rooms. Can you please make sure I am not next to the elevator. Jennifer stated your room is not next to the elevator and if it is come back down to the front desk and I will move you. I was in a rush to get to my family and friends so I did not have time to go back and forth with Jennifer and the way she was talking to me as if because I am getting the room and a cheaper rate I should accept whatever room I get. When I got off the elevator, I immediately notice my room was in fact next to the elevator. Again I was too busy and didn’t want to be labeled as the angry black woman that booked on a third party app, because I can’t afford the rate without going through a third party. The next day when I checked out of the room, I explained to Alisha at the front desk what happen. She apologized for Jennifer’s behavior. Alisha stated that it should not matter how the guest booked their rooms. If we request not to be put in a room they can look in the computer to ensure that they are not in a room near the elevator or etc. if the rooms are available. I always stay at a Marriott hotel branch but after this experience. I need to look in to other options if I am going to be treated a certain way if I book through a third party. It should not be offered if the guest are going to be treated different. I hope that I do not have to deal with this ever again and if that is the true case. Marriott should look into other options to book their rooms to the public.