Four Seasons Resort Hualalai at Historic Ka''Upulehu

服務非常非常熱情 對比隔壁瑰麗個人喜歡四季的服務 房間採光好 適合獨自旅遊 瑰麗房間比四季漂亮 但是不適合個人旅行 更加適合情侶出行 kings pond裏面應該沒有他們説的3000條魚 去裏面浮潛的話水質量比較渾濁 理解畢竟是海水 6米深 旁邊沒有看到救生員 量力而行

大島親子天花板。 5歲以上可以託管 kids club的面積也比Auberge大很多 5歲以下小朋友可以在大人陪同下玩耍 並且在酒店任何餐廳用餐免費。kings pond裏有3000種魚 水面平靜 安全 非常適合小朋友浮潛🤿 美中不足的一是房間多 人很多 服務不太到位 效率比國內差遠了 每天早餐要排隊等待領位 咖啡一般是快吃完飯才能上桌； 二是沙灘質量也一般 衹有中間一小部分適合散步 和拉奈四季的差遠了，但也完勝auberge完全下不去腳的沙灘。 總得來説算是大島比較好的酒店了

とにかく素晴らしい！

My trip was for business, but what a locale for business meetings. The grounds, facilities and room were beautiful, clean and so comfortable. Had some of the best sleep ever in the 4 Seasons' ultra comfortable bed and pillows. Every member of the staff was so friendly, courteous and helpful. They made me feel as if I were a guest in one of their own homes. Even though my trip was for business, I was able to enjoy some down time at the pool, on the beach and in the relaxing spa. I look forward to returning for vacation.

Not only did we have construction views and noise during our entire stay, the wedding had more issues and mistakes than any bride and groom should ever have. We picked the Four Seasons for the luxury experience and had the exact opposite. The number of issues we had are too long to list. They did refund $698 for the entire $150K+ event and stay. Obviously lots of small stuff that we wouldn’t have cared about at all had it not been 5 months of errors and difficulty! · Construction wasn't disclosed until the day our deposit went through. We immediately let them know if there was noise, we would not be able to stay. We were assured numerous times our rooms would not be impacted. But construction noise and multiple large machines were driving by 6 of the 10 days. We stayed in two different rooms (pre wedding and then honeymoon suite) and both rooms were affected by the construction. Finally, they told us actually construction would be happening on our wedding day (Saturday) even though we were told in June construction would be Monday-Friday 8am-5pm and our rooms would not be impacted. One of the mornings started at 7:27am. · Took 22 days for them to contact photographer and videographer to lock down dates (we ended up contacting most our vendors for them to save our dates after another bride gave us the heads up that was normal). · Wrong appetizer · Wrong display cake flavor · Wrong chairs (refunded $680) · Wrong charger plates (refunded $18) · Custom designed fans for the rehearsal dinner not set out and forgotten about · We were overcharged $11k+ during the "making deposits" process. We spent hours going through their accounting and pointed out the error...and then we were told we were incorrect. It took more emails to have them finally acknowledge the mistake and correct it. · We were told we'd have the final bill 'contractually two days after.' We hadn't received it by Tuesday, so we asked for it. We received it at 5:01pm on Friday night (6 days post event) and the credit card charged almost immediately. · A band was playing 100 yards from our reception which we weren't told about. It was discussed we'd have our own music and would have happily not planned for that had we known there'd be competing music. · The bar was opened before the ceremony even though we asked for it not to on several occasions, including day of the wedding reminding them we didn’t want alcohol served before the ceremony. · We were told open bottles of wine could be taken after events since we were charged for any that were opened. Yet we were also charged for an UNopened bottle that we never used and left upopened in the room to be returned. · They lost my custom bridal hanger and told me it wasn’t exactly where I asked them to look. After professional photos were done, they found it in the exact location I said it would be. I get so many of these are so insignificant but it never allow

We love to travel and have visited many of the finest hotels in the world. We have had the incredible pleasure of visiting Four Seasons Hualalai many times over the years and it is unique in that, each time we visit, we are more enchanted than the last. The grounds are breathtaking, the service is impeccable, the food and drink options are numerous and delicious and the rooms are peaceful and comfortable. The beds and linens are bliss. There are numerous gorgeous pools, each with a unique vibe. The lower level guest rooms with lava rock showers are so enchanting. Customer care is exceptional and we feel truly pampered during our stay. I had the best Swedish massage of my life with Matthew. As much as we adore Four Seasons Bora Bora, Hualalai has captured the top spot in our hearts.