Khaolak Emerald Beach Resort & Spa

Great resort - large complex, huge rooms. Amenities were perfect for what we wanted.  And the location close to a pleasantly bustling street really made our trip special.  A selection of pools, generally enough sun beds, well kept gardens.  Breakfast was really nice.  Would recommend

We love it here 🙂 was nice place to stay! Pool 🏊 Beach 🏖️ very quiet from center

Good hotel, good service but slightly too crowded on weekend

This is not a holiday for anyone who is not capable of walking. All of the rooms involve needing to go upstairs or walk for a while and there's not very even-footing available for those that can't walk very far. Even just to get into the lobby or into the restaurant you need to be able to walk upstairs a lot. When you first arrive they do give you a quick rundown of all of the facilities available and they supply a map. Then someone will escort you to your room via golf cart. The front desk staff are very informative and helpful. The staff in the restaurant are very quick but not particularly informative. The first time you walk in nobody explained how the buffet works. You should approach the staff and give them your punch card before you get food. The masseuse was excellent. This part of the resort actually has quite a few restaurants and shops and a pharmacy in the area which is different to a lot of the hotels in Khao lak, so that actually makes it much better than some other places where you would have to get a taxi into the town centre to see anything. The beach is beautiful and perfect for people that like to see little creatures as there are plenty of crabs around.

The staffs are nice and helpful. Best customer service here. The hotel is not an idea who want to surf but here have a surf machine ( pay extra) Massage with Pa'Tammm is the best. Many things need to mantain of hotel wants to keep customer who come with family such as the slide at the kid pool, fitness room and kid club. The restaurant less food option and don't order pizza here it is very disappointed :(. The room is good and comfortable.

Great hotel situated on a beautiful beach with great views from the pool. Good selections at breakfast. Great hotel for kids, good kids pool and kids club.