Recensioni su Holiday Inn Express & Suites Texarkana East
Holiday Inn Express & Suites Texarkana East
5210 Crossroads Pkwy, Texarkana, United StatesDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
3.8/5
Buono
102 recensione
Recensioni verificateUbicazione3.8
Strutture e servizi3.8
Servizio3.8
Pulizia3.8
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Tutte le recensioni(102)
Recensioni positive(61)
Recensioni negative(41)
Ivy
Camera Standard
Soggiorno: feb 2022
Amici
2 recensione
Eccezionale
Pubblicata: 12 mar 2022
Very efficient friendly staff. It was a brief stay for leisure and this hotel had everything I needed and was spotless clean. The location is convenient to restaurants and activities.
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Linxikanshijie
Camera Standard con 2 letti matrimoniali alla francese
Soggiorno: mag 2023
Famiglia
16 recensione
Eccezionale
Pubblicata: 15 giu 2023
非常好，停車方便
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Alejo
Soggiorno: mar 2024
Coppia
Pubblicata: 25 mar 2024
Bathroom door wouldn’t close and the sink not enough water comes out of the faucet and the air conditioner was to loud and coffee maker very dusty needs to be cleaned
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Leslie
Soggiorno: mar 2024
Altro
Pubblicata: 25 mar 2024
After i booked room and appeared at front desk, i was told it c would be 30 mins for a room and they would call. I left for 70 mins never got call and when i returned was told it would be another 5 mins. The pool was freezing, hot tub did not work and looked filthy
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Lisa
Soggiorno: mar 2024
Altro
Pubblicata: 21 mar 2024
The staff is doing the best they can due to lack of updating and fixing the motel up. Our exhaust fan in the bathroom didn’t work and the bathroom door wouldn’t close and the elevator’s were getting stuck. This is the first holiday inn express we have had a bad experience at.
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Katy
Soggiorno: mar 2024
Coppia
Pubblicata: 20 mar 2024
It was ok for one night, but I would not want to stay there for multiple. There were questionable stains on furniture and the bathroom curtain didn’t smell clean. There was breakfast, but questionable options and most of the stuff was gone before we could even get to it.
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Kristopher
Soggiorno: mar 2024
Famiglia
Eccezionale
Pubblicata: 19 mar 2024
While we had a wait for our room, staff was nice and courteous as the hotel went through a power outage and they were trying to get things in order and many obscticles were in their way. Nothing bad to say as they took care of me as soon as they could. Other guests were petty and disrespectful to the staff.
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Dale
Soggiorno: mar 2024
Famiglia
Pubblicata: 18 mar 2024
when we arrived on elevator was down we did that day what we had to do then got stuck in the second elevator and it was down being on the second floor was a blessing that meant only one flight of stairs also the bed was as hard as a park bench 150.00$ later terrible
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melissa
Soggiorno: mar 2024
Altro
Pubblicata: 18 mar 2024
We never got to check in. It was after 4 and the rooms were not ready so I lost my money and didn’t get a room!!
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Shasta
Soggiorno: mar 2024
Altro
Pubblicata: 17 mar 2024
Hotel was overbooked so it was a bit of a frenzy to actually get checked into the hotel with multiple upset families in the lobby when we arrived. Staff was openly complaining about the situation. Our room wasn’t ready when we arrived even though it was already after 8. Hotel isn’t in great repair, several lights were burnt out in the room.
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Jason
Soggiorno: mar 2024
Altro
Pubblicata: 17 mar 2024
I checked in at 7pm and my room wasn’t ready. The hostess stated it would be 30-45mins until their staff could clean my room due to manning shortages. Once I did get my keys 30mins later, I went to my room to find it had another customers baggage already in it. I then had to wait another 30mins before I received another room. I wasn’t the only customer who faced those challenges that night. Five other families waited for rebooked rooms.
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David
Soggiorno: mar 2024
Famiglia
Pubblicata: 17 mar 2024
Lumpy bed. The breakfast was lacking. No fruit, no yogurt, one brand cereal, no gravy for biscuits.
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Douglas
Soggiorno: mar 2024
Famiglia
Pubblicata: 9 mar 2024
The room wasn’t properly stocked. No toilet paper and absolutely no bath linens. Stay elsewhere when in the area
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Calvary Missionary
Soggiorno: mar 2024
Lavoro
Eccezionale
Pubblicata: 7 mar 2024
Our group has used this hotel twice now and it has been a pleasure both times. Plan on using them next year for our annual meeting.
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Chris
Soggiorno: mar 2024
Lavoro
Pubblicata: 5 mar 2024
Disappointed in quality of this property. I have to say that the young lady at the front desk did everything she could to accomadate all the guest! She earned 4 stars for her effort. While I waites to check in a guest was changing rooms for a second time due to cleanliness. My room was ok, but didn't gave towels and AC wasn't working. I didn't switch because from what I heard, other rooms could have been worse. Its obvious how IHG is a multi million dollar corporation... focus on profit over quality. The name Holiday Inn once meant more. Over the last 3 weeks I have stayed at 3 other properties in the Texarkana area and this hotel would be the 4th rated of the 4. Best Western, Comfort Suites, and Country Inn and Suites all were better properties. An inconvenience was also an over filled parking lot of trucks with trailer or long box trucks. Multiple parking places were taking by a handful of vehicles. I guess its a nice truck stop?
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Ricerche frequenti
Consigliati
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