Four Seasons Resort Jackson Hole

Exceptional location, facilities and customer service. The concierge, front desk personnel, restaurant facilities were exceptional.

Two seniors tried to cancel a 6 night stay in April 2026 but was told reservations noncancellable for any reason and total cost of stay would be put on credit card.-$4300. Appealed to GM, saying taking two nights deposit or allowing change of dates would be reasonable but GM refused any accommodation. So shame on me for not reading the fine print. I am an experienced traveler and find the charging of the entire stay seven months out exceedingly uncommon, punitive and greedy. Don’t let this happen to you. Will save funds to pay off charge in April.

Great location in Teton Village right in between the mountains with all the activities nearby. We have stayed in about six FS properties and this was by far the on the lower scale. Service and overall Four Seasons experience was not up to the par. Rooms were clean, big enough and comfortable. There was lack of energy in general with exception of a few folks. The front desk check in and out was more like a transaction. We dined at Handle Bar every day for break fast and every it seemed like a very basic restaurant. We were told they are opening steak house on July 14th and Handle bar is kind of fill in for food until time being. Had to wait a long time one of the days to get someone attend to us. On a positive note, a few of the folks made our stay a bit pleasant - Felix and Peter at front desk, Ava in housekeeping, Ben and Peter at Bell desk. Outside of this not a whole lot to mention.

We had a fantastic five-star stay at the Four Seasons for our anniversary. We stayed in a one bedroom suite that had a wonderful view of the valley. The suite was quite large with a comfortable and well appointed living and dining area (huge couch; dining table for four; mini bar; fireplace; bose speaker), two full baths, and a wonderfully quiet bedroom. We slept like babies in the Four Seasons bed which we were able to customize on the app to our levels of firmness and comfort. We greatly enjoyed the deep soaking tub with the Le Labo products (omg the hinoki smell is to die for!). We opted for in room dining all mornings and it was beautifully presented and so relaxing to eat in front of our fireplace. We felt that all of the small touches were never overlooked. Housekeeping noticed we had long phone cords and provided us little leather clips to help keep them neat, for example. In the Ascent Lounge we were playing cards and the staff brought over a notepad for us to keep score. Things like that showed they were observant. Everyone was friendly from check in to the Speakeasy (a must visit for adults!). I also visited the spa and my massage was well worth the price. I especially loved the steam room and cold plunge. So relaxing! Overall a fantastic, relaxing stay.

Stayed in a 1 bedroom resort view suite with 2 adults and 2 children for 5-6 nights. Room: While cozy at roughly 800sf, the room was pretty well designed with a large mud-room type foyer and 2 full baths which is key for a family of 4. The fireplace serves nicely to dry out ski gear. The only complaint is the incredibly dry air in winter months. I only wish they could humidify the air more. Housekeeping: No big complaints. As long as you use the App and tell them exactly what you need. On day 1 they were still cleaning our room at 4:30pm, after we arrived back, tired from the slopes. That was annoying. But after that, we just used the app to specify the times we needed them and it was no problem. Service: Mostly excellent service. The manager at the Handle Bar recognized me by name even during a busy lunch rush. And the manager at the Omakase went out of her way to get us last minute reservations. Even the valet offered us a ride to Teton Thai (when he saw we were going to walk) as we didn’t know rides were available. The only hiccup was at Check In. It lacked the hospitality of other FS check ins we’ve experienced. Usually it is a peaceful and welcoming time after a long journey - this one felt transactional and the lobby was crowded with crying babies. I wish they had a separate area for Check In. Ski Concierge: the people were great and it’s super convenient to have rentals and storage on site. However, for snowboarders, they did not have enough children equipment so we had to go next door to rent gear. Not a great FS experience to have to go next door. Concierge: we did not utilize the concierge too much. But, the concierge helped us book a Yellowstone Snowcoach Tour of Old Faithful. It was outsourced to Scenic Safaris and this was not a tour that should be associated with FS standards. So beware of what tours they book you with. Room Service: overall, excellent. They even helped pack several to-go breakfasts for us when we had to leave early in the morning for tours. Restaurants: Handle Bar is great for lunch. Ascent Lounge has a solid dinner/tapas type menu. The Westbank Grill was great for breakfast and dinner. Overall, food was solid. 80 Proof: they had a speakeasy bar which was awesome. The 2 guys there explain every drink and provided a special evening. Overall: a great property. While I could tell some employees were seasonal, I think everyone was well trained and doing their best. This was my 3rd FS stay this year (Oahu, Tamarindo) and JS was my favorite this year.

We had a very comfortable stay at Four Seasons in Teton Village. Our room was so comfortable with a gas fireplace and spacious balcony. We slept well. We visited during shoulder season and loved that there were no crowds. The staff was extremely friendly and helpful. We ended up leaving a day early because of the incoming weather. The staff understood. We were provided the best care possible throughout our stay. Highly recommend!