Utente ospite
9 febbraio 2025
I want to express how bad I felt during my stay in Tammah. I chose Tammah as the place to celebrate my 40th birthday, I chose the family Suite because I knew I would be taking my mom and goddaughter with me. I was very excited from the first day I saw what this place offered on the page And I am sorry to say that if I had known some details I would not have chosen it for such an important date for me. First of all, the service is very poor, And I'm referring to Jordan to be more specific. I made a reservation from January 24 to 28 At first everything was fine But on the 25th in the morning my family and I went to the welcome center for breakfast and he was there, There was no empathy whatsoever not even a good morning on his part, Moments later another guest who is in suite 5 arrives and Jordan was very cordial with that guest and not with us. He even asked him how was everything and if he was okay in his suite. So personally I felt bad for not receiving the same treatment, I felt discriminated against by him maybe because I’m Latino, I don’t know? 🤷🏻♂️ but to be honest He looks racist if you ask me. now Inside the bathroom there was only one toilet paper for 3 people, The toilet doesn't work, I had to press it several times. Now this is the main reason why I feel my trip was completely ruined I didn't feel comfortable in the suite because The beautiful view was ruined by those PATCHES you put on If I had known that this would be my view every morning when I woke up, I would not have made any reservations. I didn't take a single photo of the view because of the PATCH you decided to put on it instead of fixing it properly. We live in the year 2025, people use cameras when traveling to create memories and it bothers me to think that I paid so much money to see a PATCH. I asked for all my money back for the terrible service, but only $200 was returned to me when I paid more than $2000. it’s not fair I work hard for my money, I asked to speak to the CEO but apparently he doesn't care about the poor service that is given to the guests. I would never go back. I feel robbed therefore I do not recommend that you stay at Tammah. But I do recommend that you visit Jackson Hole, Wyoming. Such a beautiful place
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