Andreas_Schwalbach
25 maggio 2023
We had great expectations, wonderfull "Spa" just in front of your room, a really nice trial around the hotel. Due to time restrictions in the late afternoon my wife took a bath in the Thermas in front of our room, not me. We wanted to take a shower but no warm water available. We asked reception and 2 handman in boots arrived, opening cold water and say it works. I tourned to warm and no water at all commes out. So they said they will check, there is a valve.... After some minutes and dirty bathroom there were warm water and they moved. We are trying to take a shower some minutes later, guess, no warm water again. Call at the reception now 3 person arrive. No warm water at all, we will repare. Warm water after some minutes of repair. Again next ry after they left, no warm water. Call at the reception, they will ask the handy men again. Again the same persons, bathroom totally dirty and wet now. We will try to repair.... After some minutes without success, we asked them to leave. In the mean time 30-40min later and we had to get up 5am in the morning. Some hours later at night my wife got extremely ill, We assume Coli bacteria in the Themes water as we (3 persons) drunk and ate for lunch and dinner at the hotel exactly the same this day! No recommendation at all.
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